2020 Ram Promaster City
Only 1 complaint on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 1 complaint on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 1
- Recalls
- 2
- Investigations
- 0
- Top problem
- —
Too few to rank
Campaigns on file for 2020
None on file
Not enough data
Complaints per year
2020: 1 complaint
View as data table
| Year | Complaints |
|---|---|
| 2015 | 27 |
| 2016 | 25 |
| 2017 | 19 |
| 2018 | 16 |
| 2019 | 5 |
| 2020 | 1 |
| 2021 | 5 |
| 2022 | 2 |
Known problem areas
Only 1 complaint on file for this model year — too few to rank by share. Raw counts only, below.
Structure
1 of 1 total report mentions: structure.
Show complaint excerpts
The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle.
NHTSA ODI report, 2022-06-15
Safety timeline
2 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2021-03-30Service brakes, hydraulic21V147000 Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
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2021-10-28Exterior lighting21V728000 Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Buy-smart checklist
2020 Ram Promaster City — pre-purchase inspection
Inspect
- Structure: 1 report on file for this year.
Verify these recalls were completed
- Recall 21V147000 · Service brakes, hydraulic
- Recall 21V728000 · Exterior lighting
FAQ
- Is the 2020 Ram Promaster City reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Ram Promaster City?
- The most-reported component is structure, accounting for 100% of complaints on file.
- How many recalls does the 2020 Ram Promaster City have?
- 2 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.