2019 Ram Promaster City
Only 5 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 5 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 5
- Recalls
- 1
- Investigations
- 0
- Top problem
- —
Too few to rank
Campaigns on file for 2019
None on file
Not enough data
Complaints per year
2019: 5 complaints
View as data table
| Year | Complaints |
|---|---|
| 2015 | 27 |
| 2016 | 25 |
| 2017 | 19 |
| 2018 | 16 |
| 2019 | 5 |
| 2020 | 1 |
| 2021 | 5 |
| 2022 | 2 |
Known problem areas
Only 5 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Electrical system
2 of 5 total reports mention: electrical system, most commonly citing instrument cluster/panel.
Show complaint excerpts
The entire dash went black and is no longer operational.
NHTSA ODI report, 2024-02-27
The speedometer stopped working...
NHTSA ODI report, 2020-05-28
Structure
1 of 5 total reports mentions: structure.
Steering
1 of 5 total reports mentions: steering.
Show complaint excerpts
I was descending a steep hill making a left turn first time it happened and I heard a noise and I felt chattering in the steering wheel. Second and third occurred on flat ground making 90 degree turn all three incidents happened on city streets.
NHTSA ODI report, 2021-04-26
Air bags
1 of 5 total reports mentions: air bags.
Show complaint excerpts
I was in a 40 to 50 MPH collision on i-880 frw in milpitas, California. Full front impacted/ failure to deploy.
NHTSA ODI report, 2019-12-22
Safety timeline
1 recall · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
-
R
2021-10-28Exterior lighting21V728000 Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Buy-smart checklist
2019 Ram Promaster City — pre-purchase inspection
Inspect
- Electrical system: 2 reports on file for this year.
- Structure: 1 report on file for this year.
- Steering: 1 report on file for this year.
Verify these recalls were completed
- Recall 21V728000 · Exterior lighting
FAQ
- Is the 2019 Ram Promaster City reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2019 Ram Promaster City?
- The most-reported component is electrical system, accounting for 40% of complaints on file.
- How many recalls does the 2019 Ram Promaster City have?
- 1 recall on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.