2019 Ram Promaster City
Only 5 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 5 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2015 | 27 |
| 2016 | 25 |
| 2017 | 19 |
| 2018 | 16 |
| 2019 | 5 |
| 2020 | 1 |
| 2021 | 5 |
| 2022 | 2 |
KNOWN PROBLEM AREAS
Only 5 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
1 of 5 total reports mentions: structure.
1 of 5 total reports mentions: steering.
Show complaint excerpts
I WAS DESCENDING A STEEP HILL MAKING A LEFT TURN FIRST TIME IT HAPPENED AND I HEARD A NOISE AND I FELT CHATTERING IN THE STEERING WHEEL. SECOND AND THIRD OCCURRED ON FLAT GROUND MAKING 90 DEGREE TURN ALL THREE INCIDENTS HAPPENED ON CITY STREETS.
NHTSA ODI report, 20210426
1 of 5 total reports mentions: electrical system.
Show complaint excerpts
THE SPEEDOMETER STOPPED WORKING... *TR
NHTSA ODI report, 20200528
1 of 5 total reports mentions: electrical system.
Show complaint excerpts
The entire dash went black and is no longer operational.
NHTSA ODI report, 20240227
1 of 5 total reports mentions: air bags.
CRASH INJURYShow complaint excerpts
I WAS IN A 40 TO 50 MPH COLLISION ON I-880 FRW IN MILPITAS, CALIFORNIA. FULL FRONT IMPACTED/ FAILURE TO DEPLOY.
NHTSA ODI report, 20191222
SAFETY TIMELINE
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Campaign 21V728000 — check if this car was fixed
BUY-SMART CHECKLIST
2019 Ram Promaster City — pre-purchase inspection
- Test/inspect for structure issues (1 reports on file for this year).
- Test/inspect for steering issues (1 reports on file for this year).
- Test/inspect for electrical system issues (1 reports on file for this year).
- Verify recall 21V728000 (exterior lighting) has been completed.
FAQ
Is the 2019 Ram Promaster City reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2019 Ram Promaster City?
The most-reported component is structure, accounting for 20% of complaints on file.
How many recalls does the 2019 Ram Promaster City have?
1 recall on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.