2016 Ram Promaster City
Only 25 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 25 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2015 | 27 |
| 2016 | 25 |
| 2017 | 19 |
| 2018 | 16 |
| 2019 | 5 |
| 2020 | 1 |
| 2021 | 5 |
| 2022 | 2 |
KNOWN PROBLEM AREAS
Only 25 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
8 of 25 total reports mention: electrical system.
Show complaint excerpts
COOLING FAN AND RELAY BLEW AT 46000 MILES. COOLING FAN BEARINGS WENT AND SEIZED, COOLING FAN RELAY NO GOOD. DEALER WOULD NOT WARRANTY BECAUSE IT WAS OVER 36000 MILES.
NHTSA ODI report, 20180704
TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE.
NHTSA ODI report, 20160706
7 of 25 total reports mention: power train.
Show complaint excerpts
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power.
NHTSA ODI report, 20240610
COOLING FAN FAILURE, COOLING FAN DOES NOT OPERATE AFTER VEHICLES WATER TEMP GETS HIGH, VEHICLE WILL OVERHEAT IF STATIONARY IE SITTING IN TRAFFIC 38,000 MILES WHEN PROBLEM STARTED REPLACE COOLING FAN RELAY ONCE ALREADY PROBLEM NOT CORRECTED
NHTSA ODI report, 20180323
TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE.
NHTSA ODI report, 20160706
7 of 25 total reports mention: engine.
Show complaint excerpts
Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months
NHTSA ODI report, 20240413
2 of 25 total reports mention: vehicle speed control.
2 of 25 total reports mention: electronic stability control (esc).
SAFETY TIMELINE
Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles.
Remedy: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016.
Campaign 16E039000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 16V253000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles.
Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 17V601000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Campaign 17V824000 — check if this car was fixed
BUY-SMART CHECKLIST
2016 Ram Promaster City — pre-purchase inspection
- Test/inspect for electrical system issues (8 reports on file for this year).
- Test/inspect for power train issues (7 reports on file for this year).
- Test/inspect for engine issues (7 reports on file for this year).
- Verify recall 16E039000 (electrical system, exterior lighting) has been completed.
- Verify recall 16V253000 (electrical system, exterior lighting) has been completed.
- Verify recall 17V601000 (equipment) has been completed.
- Verify recall 17V824000 (equipment) has been completed.
FAQ
Is the 2016 Ram Promaster City reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2016 Ram Promaster City?
The most-reported component is electrical system, accounting for 32% of complaints on file.
How many recalls does the 2016 Ram Promaster City have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.