2021 Ram Promaster 2500
Only 4 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 4 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2015 | 23 |
| 2020 | 3 |
| 2021 | 4 |
| 2023 | 2 |
KNOWN PROBLEM AREAS
Only 4 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
2 of 4 total reports mention: power train.
Show complaint excerpts
The contact owns a 2021 Ram Promaster 2500. The contact stated while driving 5 MPH uphill, the accelerator pedal was depressed; however, the vehicle failed to respond as intended.
NHTSA ODI report, 20241125
The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (Power Train); however, the part to do the recall repair was unavailable.
NHTSA ODI report, 20240912
1 of 4 total reports mentions: visibility.
Show complaint excerpts
The contact owns a 2021 Ram Promaster 2500. The contact stated while driving on the interstate 70-75 MPH, on the inside lane overtaking other vehicles, the passengerâs side power mirror closed without driver input.
NHTSA ODI report, 20240919
1 of 4 total reports mentions: service brakes.
CRASH INJURYShow complaint excerpts
The brakes on this Ram Promaster 2500 failed 100 percent with the pedal going to the floor and not returning upwards. This occurred without warning. The drivers' safety and the safety of cross traffic were at extreme risk.
NHTSA ODI report, 20230318
1 of 4 total reports mentions: seats.
CRASH INJURYShow complaint excerpts
The brakes on this Ram Promaster 2500 failed 100 percent with the pedal going to the floor and not returning upwards. This occurred without warning. The drivers' safety and the safety of cross traffic were at extreme risk.
NHTSA ODI report, 20230318
SAFETY TIMELINE
No recalls on file for this model year.
BUY-SMART CHECKLIST
2021 Ram Promaster 2500 — pre-purchase inspection
- Test/inspect for power train issues (2 reports on file for this year).
- Test/inspect for visibility issues (1 reports on file for this year).
- Test/inspect for service brakes issues (1 reports on file for this year).
FAQ
Is the 2021 Ram Promaster 2500 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2021 Ram Promaster 2500?
The most-reported component is power train, accounting for 50% of complaints on file.
How many recalls does the 2021 Ram Promaster 2500 have?
No recalls are on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.