2021 Ram Promaster 2500

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2021 Ram Promaster 2500
RENDERED 2026-11-01T15:51:07.431Z

Only 4 complaints on file — too few for a fair verdict.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Only 4 complaints on file — too few for a fair verdict. The data below is complete but unranked.

Complaints
4

Too few to rank

Recalls
0

None on file

Investigations
0

None on file

Top problem
—

Not enough data

Complaints per year

2015: 23 complaints 2015 2020: 3 complaints 2020 2021: 4 complaints 2021 4 2023: 2 complaints 2023
2015: 23 complaints 2015 2020: 3 complaints 2020 2021: 4 complaints 2021 4 2023: 2 complaints 2023
2015: 23 complaints 2015 2020: 3 complaints 2020 2021: 4 complaints 2021 4 2023: 2 complaints 2023

2021: 4 complaints

View as data table
YearComplaints
201523
20203
20214
20232

Known problem areas

Only 4 complaints on file for this model year — too few to rank by share. Raw counts only, below.

Power train

2 of 4 total reports mention: power train.

Show complaint excerpts

The contact owns a 2021 Ram Promaster 2500. The contact stated while driving 5 MPH uphill, the accelerator pedal was depressed; however, the vehicle failed to respond as intended.

NHTSA ODI report, 2024-11-25

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (Power Train); however, the part to do the recall repair was unavailable.

NHTSA ODI report, 2024-09-12

Visibility

1 of 4 total reports mentions: visibility, most commonly citing exterior.

Show complaint excerpts

The contact owns a 2021 Ram Promaster 2500. The contact stated while driving on the interstate 70-75 MPH, on the inside lane overtaking other vehicles, the passenger’s side power mirror closed without driver input.

NHTSA ODI report, 2024-09-19

Service brakes

1 of 4 total reports mentions: service brakes.

CRASHINJURY
Show complaint excerpts

The brakes on this Ram Promaster 2500 failed 100 percent with the pedal going to the floor and not returning upwards. This occurred without warning. The drivers' safety and the safety of cross traffic were at extreme risk.

NHTSA ODI report, 2023-03-18

Also filed under Seats

Seats

1 of 4 total reports mentions: seats.

CRASHINJURY

Safety timeline

No recalls on file for this model year.

0 recalls · 0 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

Buy-smart checklist

2021 Ram Promaster 2500 — pre-purchase inspection

Inspect

  • Power train: 2 reports on file for this year.
  • Visibility: 1 report on file for this year.
  • Service brakes: 1 report on file for this year.

FAQ

Is the 2021 Ram Promaster 2500 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2021 Ram Promaster 2500?
The most-reported component is power train, accounting for 50% of complaints on file.
How many recalls does the 2021 Ram Promaster 2500 have?
No recalls are on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.