2020 Ram Promaster 2500
Only 3 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 3 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2015 | 23 |
| 2020 | 3 |
| 2021 | 4 |
| 2023 | 2 |
KNOWN PROBLEM AREAS
Only 3 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
2 of 3 total reports mention: power train.
Show complaint excerpts
The contact owns a 2020 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (POWER TRAIN); however, the part to do the recall repair was not yet available.
NHTSA ODI report, 20250321
The contact owns a 2020 Ram Promaster 2500. The contact stated while reversing at approximately 5 MPH, the contact felt vibration in the steering wheel. The contact depressed the brake pedal and attempted to shift into park(P).
NHTSA ODI report, 20231201
1 of 3 total reports mentions: structure.
Show complaint excerpts
Driver side door patch failed. Can not keep door closed.
NHTSA ODI report, 20231003
SAFETY TIMELINE
No recalls on file for this model year.
BUY-SMART CHECKLIST
2020 Ram Promaster 2500 — pre-purchase inspection
- Test/inspect for power train issues (2 reports on file for this year).
- Test/inspect for structure issues (1 reports on file for this year).
FAQ
Is the 2020 Ram Promaster 2500 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Ram Promaster 2500?
The most-reported component is power train, accounting for 67% of complaints on file.
How many recalls does the 2020 Ram Promaster 2500 have?
No recalls are on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.