2020 Ram 5500
Only 8 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 8 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2008 | 0 |
| 2009 | 0 |
| 2011 | 0 |
| 2012 | 0 |
| 2013 | 4 |
| 2014 | 11 |
| 2015 | 13 |
| 2016 | 17 |
| 2017 | 19 |
| 2018 | 35 |
| 2019 | 11 |
| 2020 | 8 |
| 2021 | 3 |
| 2022 | 26 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 2 |
| 2026 | 0 |
KNOWN PROBLEM AREAS
Only 8 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
2 of 8 total reports mention: service brakes, hydraulic.
2 of 8 total reports mention: seat belts.
1 of 8 total reports mentions: wheels.
1 of 8 total reports mentions: tires.
1 of 8 total reports mentions: service brakes.
CRASH INJURYShow complaint excerpts
I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI report, 20251111
SAFETY TIMELINE
LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM, sold for use with 2019-2020 RAM 4500 and 5500 vehicles.
Remedy: LiquidSpring has notified the purchasers, and the affected vehicle manufacturers will file recalls to have their dealers inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line...
Campaign 20E031000 — check if this car was fixed
Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems.
Remedy: Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge.
Campaign 21V008000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine.
Remedy: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 20V511000 — check if this car was fixed
Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles.
Remedy: Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178.
Campaign 21V016000 — check if this car was fixed
Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems.
Remedy: Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification.
Campaign 21V023000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Remedy: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Campaign 21V439000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge.
Campaign 21V398000 — check if this car was fixed
High pressure fuel pump failure
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs.
Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 22V035000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines.
Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge.
Campaign 21V880000 — check if this car was fixed
High pressure fuel pump failure
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture.
Remedy: Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
Campaign 22V759000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Ram 5500 — pre-purchase inspection
- Test/inspect for service brakes, hydraulic issues (2 reports on file for this year).
- Test/inspect for seat belts issues (2 reports on file for this year).
- Test/inspect for wheels issues (1 reports on file for this year).
- Verify recall 20E031000 (service brakes, service brakes, hydraulic, suspension) has been completed.
- Verify recall 21V008000 (service brakes, hydraulic) has been completed.
- Verify recall 20V511000 (electrical system, engine and engine cooling) has been completed.
- Verify recall 21V016000 (service brakes, service brakes, hydraulic, suspension) has been completed.
- Verify recall 21V023000 (service brakes, hydraulic) has been completed.
- Verify recall 21V439000 (engine and engine cooling) has been completed.
- Verify recall 21V398000 (wheels) has been completed.
- Verify recall 22V035000 (visibility) has been completed.
- Verify recall 21V880000 (fuel system, diesel) has been completed.
- Verify recall 22V759000 (service brakes, hydraulic) has been completed.
FAQ
Is the 2020 Ram 5500 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Ram 5500?
The most-reported component is service brakes, hydraulic, accounting for 25% of complaints on file.
How many recalls does the 2020 Ram 5500 have?
10 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.