2017 Ram 5500
Only 19 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 19 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2008 | 0 |
| 2009 | 0 |
| 2011 | 0 |
| 2012 | 0 |
| 2013 | 4 |
| 2014 | 11 |
| 2015 | 13 |
| 2016 | 17 |
| 2017 | 19 |
| 2018 | 35 |
| 2019 | 11 |
| 2020 | 8 |
| 2021 | 3 |
| 2022 | 26 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 2 |
| 2026 | 0 |
KNOWN PROBLEM AREAS
Only 19 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
6 of 19 total reports mention: power train.
FIREShow complaint excerpts
ON I-40 EASTBOUND MILE MARKER 121 VEHICLE STARTS TO SHAKE AND VIBRATE VIOLENTLY. I HEAR AN EXPLOSION UNDER THE TRUCK WHICH CAUSE A LOSS OF POWER AND HAD TO FIGHT WITH TRUCK TO GET IT OFF THE ROAD ALL WHY AT A SPEED OF 65 MPH.
NHTSA ODI report, 20191211
3 of 19 total reports mention: tires.
2 of 19 total reports mention: steering.
2 of 19 total reports mention: service brakes, hydraulic.
2 of 19 total reports mention: service brakes.
Show complaint excerpts
ABS Pump Faulty and needed replacement at 10, 866 miles in 2022 when vehicle was just 5 years old. Cost at this time was $1459.
NHTSA ODI report, 20240820
SAFETY TIMELINE
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Campaign 17V824000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500...
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 17V821000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole.
Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Campaign 17V562000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter.
Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018.
Campaign 18V100000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
Campaign 18V332000 — check if this car was fixed
Front Driveshaft Failure
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge.
Campaign 21V398000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles.
Remedy: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025.
Campaign 24V896000 — check if this car was fixed
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
BUY-SMART CHECKLIST
2017 Ram 5500 — pre-purchase inspection
- Test/inspect for power train issues (6 reports on file for this year).
- Test/inspect for tires issues (3 reports on file for this year).
- Test/inspect for steering issues (2 reports on file for this year).
- Verify recall 17V824000 (equipment) has been completed.
- Verify recall 17V821000 (power train) has been completed.
- Verify recall 17V562000 (engine and engine cooling) has been completed.
- Verify recall 18V100000 (power train) has been completed.
- Verify recall 18V332000 (electrical system, vehicle speed control) has been completed.
- Verify recall 21V398000 (wheels) has been completed.
- Verify recall 24V896000 (service brakes, hydraulic) has been completed.
FAQ
Is the 2017 Ram 5500 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2017 Ram 5500?
The most-reported component is power train, accounting for 32% of complaints on file.
How many recalls does the 2017 Ram 5500 have?
7 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.