2020 Ram 4500
Only 4 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 4 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 4
- Recalls
- 10
- Investigations
- 2
- Top problem
- —
Too few to rank
Campaigns on file for 2020
Opened by NHTSA
Not enough data
Complaints per year
2020: 4 complaints
View as data table
| Year | Complaints |
|---|---|
| 2008 | 0 |
| 2009 | 1 |
| 2011 | 0 |
| 2012 | 0 |
| 2013 | 3 |
| 2014 | 8 |
| 2015 | 7 |
| 2016 | 1 |
| 2017 | 5 |
| 2018 | 9 |
| 2019 | 6 |
| 2020 | 4 |
| 2021 | 0 |
| 2022 | 3 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 0 |
| 2026 | 0 |
Known problem areas
Only 4 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Visibility
2 of 4 total reports mention: visibility.
Show complaint excerpts
The contact owns a 2020 Ram 4500. The contact stated that while driving approximately 65 MPH during a rainstorm, the windshield wipers were activated; however, the windshield wipers failed to engage as needed.
NHTSA ODI report, 2025-10-03
The contact owns a 2020 Ram 4500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 22V035000 (Visibility) however, the parts to do the recall repairs were not yet available.
NHTSA ODI report, 2022-06-01
Also filed under Fuel system, diesel
Fuel/propulsion system
1 of 4 total reports mentions: fuel/propulsion system.
Show complaint excerpts
Truck turned off while driving and died. Would not turn back on. Was towing a 40ft gooseneck trailer with a load on it. Truck was stopped blocking multiple lanes of traffic.
NHTSA ODI report, 2021-10-22
Fuel system, diesel
1 of 4 total reports mentions: fuel system, diesel.
Safety timeline
10 recalls · 2 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2020-05-13Service brakes, service brakes, hydraulic, suspension20E031000 LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM, sold for use with 2019-2020 RAM 4500 and 5500 vehicles.
Remedy: LiquidSpring has notified the purchasers, and the affected vehicle manufacturers will file recalls to have their dealers inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line...
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2020-06-08Service brakes, hydraulic21V008000 Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems.
Remedy: Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge.
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2020-09-10Electrical system, engine and engine cooling20V511000 Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine.
Remedy: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403.
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2021-01-15Service brakes, service brakes, hydraulic, suspension21V016000 Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles.
Remedy: Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178.
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2021-05-07Service brakes, hydraulic21V023000 Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems.
Remedy: Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification.
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2021-06-25Engine and engine cooling21V439000 Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Remedy: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
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2021-08-26Wheels21V398000 Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge.
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2021-10-14Preliminary evaluationClosed 2023-04-14 High pressure fuel pump failure
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2022-02-15Visibility22V035000 Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs.
Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
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2022-05-17Fuel system, diesel21V880000 Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines.
Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge.
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2023-03-17Engineering analysisOpen High pressure fuel pump failure
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2023-04-27Service brakes, hydraulic22V759000 Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture.
Remedy: Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
Buy-smart checklist
2020 Ram 4500 — pre-purchase inspection
Inspect
- Visibility: 2 reports on file for this year.
- Fuel/propulsion system: 1 report on file for this year.
- Fuel system, diesel: 1 report on file for this year.
Verify these recalls were completed
- Recall 20E031000 · Service brakes, service brakes, hydraulic, suspension
- Recall 21V008000 · Service brakes, hydraulic
- Recall 20V511000 · Electrical system, engine and engine cooling
- Recall 21V016000 · Service brakes, service brakes, hydraulic, suspension
- Recall 21V023000 · Service brakes, hydraulic
- Recall 21V439000 · Engine and engine cooling
- Recall 21V398000 · Wheels
- Recall 22V035000 · Visibility
- Recall 21V880000 · Fuel system, diesel
- Recall 22V759000 · Service brakes, hydraulic
FAQ
- Is the 2020 Ram 4500 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Ram 4500?
- The most-reported component is visibility, accounting for 50% of complaints on file.
- How many recalls does the 2020 Ram 4500 have?
- 10 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.