2018 Ram 3500
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 795
- Recalls
- 11
- Investigations
- 4
- Top problem
- Service brakes
Campaigns on file for 2018
Opened by NHTSA
83% of complaints
Complaints per year
2018: 795 complaints
View as data table
| Year | Complaints |
|---|---|
| 2007 | 6 |
| 2008 | 4 |
| 2009 | 3 |
| 2010 | 0 |
| 2011 | 0 |
| 2012 | 0 |
| 2013 | 114 |
| 2014 | 202 |
| 2015 | 137 |
| 2016 | 134 |
| 2017 | 308 |
| 2018 | 795 |
| 2019 | 137 |
| 2020 | 115 |
| 2021 | 62 |
| 2022 | 189 |
| 2023 | 17 |
| 2024 | 45 |
| 2025 | 41 |
| 2026 | 26 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Service brakes
83% · 656 reportsMost commonly citing hydraulic and air.
Show complaint excerpts
The Anti-Lock Brake & Electronic Braking System error caused the internal Trailer Brake system to shut off trailer brakes just like it shuts off the cruise control when warnings come up on the dashboard.
NHTSA ODI report, 2023-12-30
Also filed under Electrical system
Electrical system
17% · 136 reportsMost commonly citing speedometer/odometer and integrated trailer brake control.
Vehicle speed control
13% · 107 reportsMost commonly citing cruise control.
Forward collision avoidance
8% · 64 reportsMost commonly citing automatic emergency braking and adaptive cruise control.
Steering
4% · 34 reportsMost commonly citing connection.
Show complaint excerpts
Tl* the contact owned a 2018 Ram 3500. The contact stated that while driving 5 MPH while on a mountain side, within seconds the vehicle tumbled down off the cliff into trees which stopped the vehicle from going down 8 feet into a river.
NHTSA ODI report, 2019-07-01
Safety timeline
11 recalls · 4 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2018Complaint volume 795 complaints filed for this model year.
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2018-02-14Equipment17V824000 Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
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2018-02-26Power train18V100000 Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter.
Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018.
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2018-06-04Electrical system, vehicle speed control18V332000 Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
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2018-08-02Back over prevention18V398000 Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up.
Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
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2018-12-03Steering18E096000 Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks.
Remedy: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
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2018-12-17Preliminary evaluationClosed 2019-12-12 Steering loss due to linkage separation
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2019-03-22Steering19V021000 Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019.
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2019-05-23Latches/locks/linkages19V347000 Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate.
Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019.
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2019-12-01Engineering analysisClosed 2025-11-20 Steering loss due to linkage separation
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2021-08-26Wheels21V398000 Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge.
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2022-11-28Preliminary evaluationClosed 2025-03-03 Loss of Brake Performance
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2025-01-09Service brakes, hydraulic24V896000 Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles.
Remedy: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025.
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2025-02-13Air bags25V010000 Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403.
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2025-07-03Recall queryOpen Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
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2025-09-25Air bags25V592000 Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403.
Buy-smart checklist
2018 Ram 3500 — pre-purchase inspection
Inspect
- Service brakes: 656 reports on file for this year.
- Electrical system: 136 reports on file for this year.
- Vehicle speed control: 107 reports on file for this year.
Verify these recalls were completed
- Recall 17V824000 · Equipment
- Recall 18V100000 · Power train
- Recall 18V332000 · Electrical system, vehicle speed control
- Recall 18V398000 · Back over prevention
- Recall 18E096000 · Steering
- Recall 19V021000 · Steering
- Recall 19V347000 · Latches/locks/linkages
- Recall 21V398000 · Wheels
- Recall 24V896000 · Service brakes, hydraulic
- Recall 25V010000 · Air bags
- Recall 25V592000 · Air bags
Other years of this model
See all years ranked →FAQ
- Is the 2018 Ram 3500 reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2018 Ram 3500 is rated "significantly worse".
- What are the most common problems with the 2018 Ram 3500?
- The most-reported component is service brakes, accounting for 83% of complaints on file.
- How many recalls does the 2018 Ram 3500 have?
- 11 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.