2020 Porsche Cayenne
Only 20 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 20 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2003 | 2 |
| 2004 | 38 |
| 2005 | 32 |
| 2006 | 41 |
| 2008 | 27 |
| 2009 | 15 |
| 2010 | 1 |
| 2011 | 30 |
| 2012 | 27 |
| 2013 | 40 |
| 2014 | 53 |
| 2015 | 13 |
| 2016 | 38 |
| 2017 | 15 |
| 2018 | 13 |
| 2019 | 39 |
| 2020 | 20 |
| 2021 | 17 |
| 2022 | 3 |
| 2023 | 5 |
| 2024 | 5 |
| 2025 | 5 |
| 2026 | 3 |
KNOWN PROBLEM AREAS
Only 20 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
5 of 20 total reports mention: service brakes.
INJURYShow complaint excerpts
THE CAR CAME WITH A FACTORY INSTALLED TOW SYSTEM. I RETURNED IT TO THE DEALER THREE TIMES AND IT DOES NOT WORK PROPERLY. I WAS SHOCKED PLUGGING IN A TESTER TO THE 7 WAY CONNECTOR.
NHTSA ODI report, 20210323
5 of 20 total reports mention: engine.
Show complaint excerpts
The car is very jerky, I bought in for engine or transmission mount because the idle shakes the whole car. They said its normal. Which I don't think it's normal.
NHTSA ODI report, 20241022
4 of 20 total reports mention: power train.
Show complaint excerpts
The car is very jerky, I bought in for engine or transmission mount because the idle shakes the whole car. They said its normal. Which I don't think it's normal.
NHTSA ODI report, 20241022
4 of 20 total reports mention: electrical system.
CRASH INJURYShow complaint excerpts
THE CAR CAME WITH A FACTORY INSTALLED TOW SYSTEM. I RETURNED IT TO THE DEALER THREE TIMES AND IT DOES NOT WORK PROPERLY. I WAS SHOCKED PLUGGING IN A TESTER TO THE 7 WAY CONNECTOR.
NHTSA ODI report, 20210323
hello i have cayenne 2020. this car has 360 surround view camera but its not working correctly. sometime its working sometimes some comeras not working maybe front maybe rear meybe both.
NHTSA ODI report, 20240528
2 of 20 total reports mention: vehicle speed control.
SAFETY TIMELINE
Porsche Cars North America, Inc.
Remedy: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8.
Campaign 19V735000 — check if this car was fixed
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Cayenne vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).
Remedy: Porsche will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge. The recall began September 8, 2020. Owners may contact Porsche customer service at 1-800-767-7243.
Campaign 20V271000 — check if this car was fixed
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles.
Remedy: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.
Campaign 21V318000 — check if this car was fixed
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles.
Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2.
Campaign 25V896000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Porsche Cayenne — pre-purchase inspection
- Test/inspect for service brakes issues (5 reports on file for this year).
- Test/inspect for engine issues (5 reports on file for this year).
- Test/inspect for power train issues (4 reports on file for this year).
- Verify recall 19V735000 (electrical system, service brakes) has been completed.
- Verify recall 20V271000 (power train) has been completed.
- Verify recall 21V318000 (air bags, seats) has been completed.
- Verify recall 25V896000 (back over prevention) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Porsche Cayenne reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Porsche Cayenne?
The most-reported component is service brakes, accounting for 25% of complaints on file.
How many recalls does the 2020 Porsche Cayenne have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.