2023 Polestar Polestar 2
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 117
- Recalls
- 4
- Investigations
- 1
- Top problem
- Back over prevention
Campaigns on file for 2023
Opened by NHTSA
79% of complaints
Complaints per year
2023: 117 complaints
View as data table
| Year | Complaints |
|---|---|
| 2021 | 148 |
| 2022 | 305 |
| 2023 | 117 |
| 2024 | 25 |
| 2025 | 1 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Back over prevention
79% · 93 reportsMost commonly citing camera and rearview system braking.
Show complaint excerpts
The vehicle improperly sensed an impending rear collision when there was no vehicle present.
NHTSA ODI report, 2024-01-31
Also filed under Seat belts and seats
The contact owns a 2023 Polestar Polestar 2. The contact received notification for NHTSA Campaign Number: 25V615000 (Back Over Prevention).
NHTSA ODI report, 2026-07-08
Electrical system
8% · 9 reportsShow complaint excerpts
The vehicle's "Infotainment System," which includes the displays and the GPS, intermittently fail and black out completely. This also disables the radio and telecommunications. After 30-60 seconds, the system will reboot.
NHTSA ODI report, 2026-10-29
Safety complaint description In August 2026, I experienced a potentially dangerous incident involving my 2023 Polestar 2 AWD Performance while performing a U-turn.
NHTSA ODI report, 2026-09-22
Also filed under Fuel/propulsion system and engine
Visibility/wiper
6% · 7 reportsFuel/propulsion system
4% · 5 reportsVehicle speed control
3% · 4 reportsSafety timeline
4 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
-
R
2023-08-10Suspension23V476000 Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
Remedy: Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504.
-
R
2024-08-09Back over prevention, equipment24V477000 Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying.
Remedy: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
-
R
2025-06-20Back over prevention25V280000 Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056.
-
I
2025-07-09Recall queryOpen Loss of rear-view camera image
-
R
2026-06-12Back over prevention25V615000 Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Remedy: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069.
Buy-smart checklist
2023 Polestar Polestar 2 — pre-purchase inspection
Inspect
- Back over prevention: 93 reports on file for this year.
- Electrical system: 9 reports on file for this year.
- Visibility/wiper: 7 reports on file for this year.
Verify these recalls were completed
- Recall 23V476000 · Suspension
- Recall 24V477000 · Back over prevention, equipment
- Recall 25V280000 · Back over prevention
- Recall 25V615000 · Back over prevention
FAQ
- Is the 2023 Polestar Polestar 2 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2023 Polestar Polestar 2?
- The most-reported component is back over prevention, accounting for 79% of complaints on file.
- How many recalls does the 2023 Polestar Polestar 2 have?
- 4 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.