2011 Mercury Mariner

▲ Better than typical
2011 Mercury Mariner
RENDERED 2026-11-01T11:37:42.211Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
87
Recalls
3

Campaigns on file for 2011

Investigations
3

Opened by NHTSA

Top problem
Power train

28% of complaints

Complaints per year

2005: 67 complaints 2005 2006: 63 complaints 2006 2007: 33 complaints 2007 2008: 461 complaints 2008 2009: 315 complaints 2009 2010: 270 complaints 2010 2011: 87 complaints 2011 87
2005: 67 complaints 2005 2006: 63 complaints 2006 2007: 33 complaints 2007 2008: 461 complaints 2008 2009: 315 complaints 2009 2010: 270 complaints 2010 2011: 87 complaints 2011 87
2005: 67 complaints 2005 2006: 63 complaints 2006 2007: 33 complaints 2007 2008: 461 complaints 2008 2009: 315 complaints 2009 2010: 270 complaints 2010 2011: 87 complaints 2011 87

2011: 87 complaints

View as data table
YearComplaints
20010
20020
20030
20040
200567
200663
200733
2008461
2009315
2010270
201187

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Power train

28% · 24 reports

Fuel/propulsion system

25% · 22 reports
Show complaint excerpts

Tl* the contact owns a 2011 Mercury Mariner. The contact received notification of NHTSA campaign number: 16V777000 (Fuel system, gasoline); however, the parts to do the repair were unavailable.

NHTSA ODI report, 2018-01-29

Steering

23% · 20 reports
Show complaint excerpts

The contact owns a 2011 Mercury Mariner. The contact stated that while attempting to make a turn from a complete stop, the steering wheel became significantly difficult to turn. The contact was able to turn the vehicle by using physical force.

NHTSA ODI report, 2025-01-24

Power steering assist will go out without warning causing the car to lose it's power steering and may even lock up totally.this has happened repeatedly since June of 2017 and has gotten progressively worse.

NHTSA ODI report, 2017-12-07

Vehicle speed control

17% · 15 reports
CRASHINJURY
Show complaint excerpts

She pulled into a patients driveway and stopped she went to put it in park and the car just took off into the house. She (The driver) had to be taken to the er. She had her foot on the brake still when the car took off.

NHTSA ODI report, 2013-09-18

Also filed under Air bags

Engine

13% · 11 reports

Safety timeline

3 recalls · 3 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. I
    2011-04-27Preliminary evaluationClosed 2011-08-18 Rear Liftgate Window Glass Breakage
  2. I
    2013-02-21Preliminary evaluationClosed 2014-02-28 Electronic Throttle Body Malfunction
  3. R
    2014-07-18Steering14V284000 Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010.

    Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge.

  4. I
    2015-04-01Defect petitionClosed 2018-06-14 Loss of power steering while driving
  5. R
    2015-05-20Suspension15E045000 The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury...

    Remedy: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

  6. R
    2017-11-06Fuel system, gasoline16V777000 Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010.

    Remedy: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016.

Buy-smart checklist

2011 Mercury Mariner — pre-purchase inspection

Inspect

  • Power train: 24 reports on file for this year.
  • Fuel/propulsion system: 22 reports on file for this year.
  • Steering: 20 reports on file for this year.

Verify these recalls were completed

  • Recall 14V284000 · Steering
  • Recall 15E045000 · Suspension
  • Recall 16V777000 · Fuel system, gasoline

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2011 Mercury Mariner reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2011 Mercury Mariner is rated "better than typical".
What are the most common problems with the 2011 Mercury Mariner?
The most-reported component is power train, accounting for 28% of complaints on file.
How many recalls does the 2011 Mercury Mariner have?
3 recalls on file for this model year.

Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.