2011 Mercury Mariner
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 87
- Recalls
- 3
- Investigations
- 3
- Top problem
- Power train
Campaigns on file for 2011
Opened by NHTSA
28% of complaints
Complaints per year
2011: 87 complaints
View as data table
| Year | Complaints |
|---|---|
| 2001 | 0 |
| 2002 | 0 |
| 2003 | 0 |
| 2004 | 0 |
| 2005 | 67 |
| 2006 | 63 |
| 2007 | 33 |
| 2008 | 461 |
| 2009 | 315 |
| 2010 | 270 |
| 2011 | 87 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Power train
28% · 24 reportsFuel/propulsion system
25% · 22 reportsShow complaint excerpts
Tl* the contact owns a 2011 Mercury Mariner. The contact received notification of NHTSA campaign number: 16V777000 (Fuel system, gasoline); however, the parts to do the repair were unavailable.
NHTSA ODI report, 2018-01-29
Steering
23% · 20 reportsShow complaint excerpts
The contact owns a 2011 Mercury Mariner. The contact stated that while attempting to make a turn from a complete stop, the steering wheel became significantly difficult to turn. The contact was able to turn the vehicle by using physical force.
NHTSA ODI report, 2025-01-24
Power steering assist will go out without warning causing the car to lose it's power steering and may even lock up totally.this has happened repeatedly since June of 2017 and has gotten progressively worse.
NHTSA ODI report, 2017-12-07
Vehicle speed control
17% · 15 reportsShow complaint excerpts
She pulled into a patients driveway and stopped she went to put it in park and the car just took off into the house. She (The driver) had to be taken to the er. She had her foot on the brake still when the car took off.
NHTSA ODI report, 2013-09-18
Also filed under Air bags
Engine
13% · 11 reportsSafety timeline
3 recalls · 3 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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I
2011-04-27Preliminary evaluationClosed 2011-08-18 Rear Liftgate Window Glass Breakage
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I
2013-02-21Preliminary evaluationClosed 2014-02-28 Electronic Throttle Body Malfunction
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R
2014-07-18Steering14V284000 Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge.
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I
2015-04-01Defect petitionClosed 2018-06-14 Loss of power steering while driving
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R
2015-05-20Suspension15E045000 The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury...
Remedy: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
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R
2017-11-06Fuel system, gasoline16V777000 Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010.
Remedy: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016.
Buy-smart checklist
2011 Mercury Mariner — pre-purchase inspection
Inspect
- Power train: 24 reports on file for this year.
- Fuel/propulsion system: 22 reports on file for this year.
- Steering: 20 reports on file for this year.
Verify these recalls were completed
- Recall 14V284000 · Steering
- Recall 15E045000 · Suspension
- Recall 16V777000 · Fuel system, gasoline
Other years of this model
See all years ranked →FAQ
- Is the 2011 Mercury Mariner reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2011 Mercury Mariner is rated "better than typical".
- What are the most common problems with the 2011 Mercury Mariner?
- The most-reported component is power train, accounting for 28% of complaints on file.
- How many recalls does the 2011 Mercury Mariner have?
- 3 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.