2011 Mercury Mariner
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2001 | 0 |
| 2002 | 0 |
| 2003 | 0 |
| 2004 | 0 |
| 2005 | 67 |
| 2006 | 63 |
| 2007 | 33 |
| 2008 | 461 |
| 2009 | 315 |
| 2010 | 269 |
| 2011 | 87 |
KNOWN PROBLEM AREAS
28% of complaints: power train — 24 distinct reports on file.
25% of complaints: fuel/propulsion system — 22 distinct reports on file.
Show complaint excerpts
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE.
NHTSA ODI report, 20180129
23% of complaints: steering — 20 distinct reports on file.
Show complaint excerpts
The contact owns a 2011 Mercury Mariner. The contact stated that while attempting to make a turn from a complete stop, the steering wheel became significantly difficult to turn. The contact was able to turn the vehicle by using physical force.
NHTSA ODI report, 20250124
POWER STEERING ASSIST WILL GO OUT WITHOUT WARNING CAUSING THE CAR TO LOSE IT'S POWER STEERING AND MAY EVEN LOCK UP TOTALLY.THIS HAS HAPPENED REPEATEDLY SINCE JUNE OF 2017 AND HAS GOTTEN PROGRESSIVELY WORSE.
NHTSA ODI report, 20171207
17% of complaints: vehicle speed control — 15 distinct reports on file.
CRASH INJURYShow complaint excerpts
SHE PULLED INTO A PATIENTS DRIVEWAY AND STOPPED SHE WENT TO PUT IT IN PARK AND THE CAR JUST TOOK OFF INTO THE HOUSE. SHE (THE DRIVER) HAD TO BE TAKEN TO THE ER. SHE HAD HER FOOT ON THE BRAKE STILL WHEN THE CAR TOOK OFF.
NHTSA ODI report, 20130918
13% of complaints: engine — 11 distinct reports on file.
SAFETY TIMELINE
Rear Liftgate Window Glass Breakage
Electronic Throttle Body Malfunction
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge.
Campaign 14V284000 — check if this car was fixed
Loss of power steering while driving
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury...
Remedy: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010.
Remedy: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016.
Campaign 16V777000 — check if this car was fixed
BUY-SMART CHECKLIST
2011 Mercury Mariner — pre-purchase inspection
- Test/inspect for power train issues (24 reports on file for this year).
- Test/inspect for fuel/propulsion system issues (22 reports on file for this year).
- Test/inspect for steering issues (20 reports on file for this year).
- Verify recall 14V284000 (steering) has been completed.
- Verify recall 15E045000 (suspension) has been completed.
- Verify recall 16V777000 (fuel system, gasoline) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2011 Mercury Mariner reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2011 Mercury Mariner is rated "better than typical".
What are the most common problems with the 2011 Mercury Mariner?
The most-reported component is power train, accounting for 28% of complaints on file.
How many recalls does the 2011 Mercury Mariner have?
3 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.