2023 Mercedes-Benz Sprinter 3500
Only 17 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 17 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 0 |
| 2008 | 1 |
| 2009 | 1 |
| 2010 | 4 |
| 2011 | 8 |
| 2012 | 20 |
| 2013 | 27 |
| 2014 | 54 |
| 2015 | 21 |
| 2016 | 61 |
| 2017 | 27 |
| 2018 | 9 |
| 2019 | 27 |
| 2020 | 13 |
| 2021 | 9 |
| 2022 | 8 |
| 2023 | 17 |
| 2024 | 3 |
KNOWN PROBLEM AREAS
Only 17 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
3 of 17 total reports mention: electrical system.
2 of 17 total reports mention: vehicle speed control.
Show complaint excerpts
Emergency brake assist, distance sensing and adaptive cruise control randomly and intermittently deactivate while driving.
NHTSA ODI report, 20231108
2 of 17 total reports mention: steering.
2 of 17 total reports mention: power train.
2 of 17 total reports mention: forward collision avoidance.
Show complaint excerpts
Emergency brake assist, distance sensing and adaptive cruise control randomly and intermittently deactivate while driving.
NHTSA ODI report, 20231108
SAFETY TIMELINE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
Remedy: Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024.
Campaign 23V849000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Remedy: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 23V876000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles.
Remedy: Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 24V166000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Remedy: Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 24V225000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Campaign 24V517000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Remedy: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle.
Campaign 23V806000 — check if this car was fixed
BUY-SMART CHECKLIST
2023 Mercedes-Benz Sprinter 3500 — pre-purchase inspection
- Test/inspect for electrical system issues (3 reports on file for this year).
- Test/inspect for vehicle speed control issues (2 reports on file for this year).
- Test/inspect for steering issues (2 reports on file for this year).
- Verify recall 23V849000 (suspension) has been completed.
- Verify recall 23V876000 (structure) has been completed.
- Verify recall 24V166000 (electrical system) has been completed.
- Verify recall 24V225000 (electrical system) has been completed.
- Verify recall 24V517000 (suspension) has been completed.
- Verify recall 23V806000 (structure) has been completed.
FAQ
Is the 2023 Mercedes-Benz Sprinter 3500 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2023 Mercedes-Benz Sprinter 3500?
The most-reported component is electrical system, accounting for 18% of complaints on file.
How many recalls does the 2023 Mercedes-Benz Sprinter 3500 have?
6 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.