Is the 2023 Mercedes-Benz Sprinter 3500 reliable?

There isn't enough NHTSA complaint data on file yet to give this model year a verdict.

What are the most common problems with the 2023 Mercedes-Benz Sprinter 3500?

The most-reported component is forward collision avoidance, accounting for 24% of complaints on file.

How many recalls does the 2023 Mercedes-Benz Sprinter 3500 have?

6 recalls on file for this model year.

2023 Mercedes-Benz Sprinter 3500

○ Not enough data

2023 Mercedes-Benz Sprinter 3500
RENDERED 2026-11-01T15:08:50.208Z

Only 17 complaints on file — too few for a fair verdict.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Only 17 complaints on file — too few for a fair verdict. The data below is complete but unranked.

How is this computed?

Complaints: 17
Recalls: 6
Investigations: 0
Top problem: —

Complaints per year

2023: 17 complaints

View as data table

Year	Complaints
2007	0
2008	1
2009	1
2010	4
2011	8
2012	21
2013	27
2014	54
2015	21
2016	62
2017	28
2018	9
2019	27
2020	14
2021	9
2022	9
2023	17
2024	3

Known problem areas

Only 17 complaints on file for this model year — too few to rank by share. Raw counts only, below.

Forward collision avoidance

4 of 17 total reports mention: forward collision avoidance, most commonly citing automatic emergency braking and adaptive cruise control.

Show complaint excerpts

Emergency brake assist, distance sensing and adaptive cruise control randomly and intermittently deactivate while driving.

NHTSA ODI report, 2023-11-08

Also filed under Vehicle speed control

Electrical system

3 of 17 total reports mention: electrical system.

Power train

3 of 17 total reports mention: power train, most commonly citing axle assembly.

Vehicle speed control

2 of 17 total reports mention: vehicle speed control.

Steering

2 of 17 total reports mention: steering.

Safety timeline

6 recalls · 0 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

R

2024-01-31Suspension23V849000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.

Remedy: Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024.

Check if this car was fixed →
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2024-01-31Structure23V876000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Remedy: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
R

2024-04-05Electrical system24V166000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles.

Remedy: Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
R

2024-05-03Electrical system24V225000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

Remedy: Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
R

2024-08-23Suspension24V517000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

Check if this car was fixed →
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2024-11-04Structure23V806000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Remedy: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle.

Check if this car was fixed →

Buy-smart checklist

2023 Mercedes-Benz Sprinter 3500 — pre-purchase inspection

Inspect

Forward collision avoidance: 4 reports on file for this year.
Electrical system: 3 reports on file for this year.
Power train: 3 reports on file for this year.

Verify these recalls were completed

Recall 23V849000 · Suspension
Recall 23V876000 · Structure
Recall 24V166000 · Electrical system
Recall 24V225000 · Electrical system
Recall 24V517000 · Suspension
Recall 23V806000 · Structure

FAQ

Is the 2023 Mercedes-Benz Sprinter 3500 reliable?: There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2023 Mercedes-Benz Sprinter 3500?: The most-reported component is forward collision avoidance, accounting for 24% of complaints on file.
How many recalls does the 2023 Mercedes-Benz Sprinter 3500 have?: 6 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.