2014 Mercedes-Benz Sprinter 3500
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 54
- Recalls
- 7
- Investigations
- 1
- Top problem
- Air bags
Campaigns on file for 2014
Opened by NHTSA
35% of complaints
Complaints per year
2014: 54 complaints
View as data table
| Year | Complaints |
|---|---|
| 2007 | 0 |
| 2008 | 1 |
| 2009 | 1 |
| 2010 | 4 |
| 2011 | 8 |
| 2012 | 21 |
| 2013 | 27 |
| 2014 | 54 |
| 2015 | 21 |
| 2016 | 62 |
| 2017 | 28 |
| 2018 | 9 |
| 2019 | 27 |
| 2020 | 14 |
| 2021 | 9 |
| 2022 | 9 |
| 2023 | 17 |
| 2024 | 3 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Air bags
35% · 19 reportsService brakes
28% · 15 reportsMost commonly citing hydraulic.
Show complaint excerpts
It started with transmission not shifting, dash warning lights flashing, no cruise control all while in motion
NHTSA ODI report, 2021-01-07
Brakes feel ineffective and soft on first application of pedal. Require 2ND application of brake pedal to feel confident braking action. Many other owners of this 2014 chassis Sprinter 3500 report same issue.
NHTSA ODI report, 2015-09-28
I have been experiencing the brakes felt very soft and made long braking distance. When I towed the small SUV, I thought it was normal because I was driving with over its gvwr.
NHTSA ODI report, 2015-09-18
Vehicle speed control
20% · 11 reportsElectronic stability control (esc)
19% · 10 reportsShow complaint excerpts
Power steering went out and car crashed. Mercedes benz walnut creek California refused free repair
NHTSA ODI report, 2020-09-24
Engine
11% · 6 reportsSafety timeline
7 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2014-12-19Engine and engine cooling14V764000 Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014.
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267.
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2015-01-13Equipment adaptive/mobility14V706000 Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles...
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge.
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2017-03-31Air bags16V077000 Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to...
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017.
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2017-05-26Air bags17V093000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans.
Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
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2017-12-11Equipment17V786000 Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis.
Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017.
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2019-03-15Air bags19V004000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
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2020-09-21Preliminary evaluationClosed 2021-03-30 Rear Wheel Speed Sensor Failure
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2021-08-20Electronic stability control (esc)21V042000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles.
Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267.
Buy-smart checklist
2014 Mercedes-Benz Sprinter 3500 — pre-purchase inspection
Inspect
- Air bags: 19 reports on file for this year.
- Service brakes: 15 reports on file for this year.
- Vehicle speed control: 11 reports on file for this year.
Verify these recalls were completed
- Recall 14V764000 · Engine and engine cooling
- Recall 14V706000 · Equipment adaptive/mobility
- Recall 16V077000 · Air bags
- Recall 17V093000 · Air bags
- Recall 17V786000 · Equipment
- Recall 19V004000 · Air bags
- Recall 21V042000 · Electronic stability control (esc)
FAQ
- Is the 2014 Mercedes-Benz Sprinter 3500 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2014 Mercedes-Benz Sprinter 3500?
- The most-reported component is air bags, accounting for 35% of complaints on file.
- How many recalls does the 2014 Mercedes-Benz Sprinter 3500 have?
- 7 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.