2014 Mercedes-Benz Sprinter 3500
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 0 |
| 2008 | 1 |
| 2009 | 1 |
| 2010 | 4 |
| 2011 | 8 |
| 2012 | 20 |
| 2013 | 27 |
| 2014 | 54 |
| 2015 | 21 |
| 2016 | 61 |
| 2017 | 27 |
| 2018 | 9 |
| 2019 | 27 |
| 2020 | 13 |
| 2021 | 9 |
| 2022 | 8 |
| 2023 | 17 |
| 2024 | 3 |
KNOWN PROBLEM AREAS
35% of complaints: air bags — 19 distinct reports on file.
26% of complaints: service brakes — 14 distinct reports on file.
CRASHShow complaint excerpts
IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION
NHTSA ODI report, 20210107
BRAKES FEEL INEFFECTIVE AND SOFT ON FIRST APPLICATION OF PEDAL. REQUIRE 2ND APPLICATION OF BRAKE PEDAL TO FEEL CONFIDENT BRAKING ACTION. MANY OTHER OWNERS OF THIS 2014 CHASSIS SPRINTER 3500 REPORT SAME ISSUE.
NHTSA ODI report, 20150928
I HAVE BEEN EXPERIENCING THE BRAKES FELT VERY SOFT AND MADE LONG BRAKING DISTANCE. WHEN I TOWED THE SMALL SUV, I THOUGHT IT WAS NORMAL BECAUSE I WAS DRIVING WITH OVER ITS GVWR.
NHTSA ODI report, 20150918
20% of complaints: vehicle speed control — 11 distinct reports on file.
CRASH19% of complaints: electronic stability control (esc) — 10 distinct reports on file.
CRASHShow complaint excerpts
POWER STEERING WENT OUT AND CAR CRASHED. MERCEDES BENZ WALNUT CREEK CALIFORNIA REFUSED FREE REPAIR
NHTSA ODI report, 20200924
11% of complaints: engine — 6 distinct reports on file.
CRASHSAFETY TIMELINE
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014.
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267.
Campaign 14V764000 — check if this car was fixed
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles...
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge.
Campaign 14V706000 — check if this car was fixed
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to...
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017.
Campaign 16V077000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans.
Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 17V093000 — check if this car was fixed
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis.
Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017.
Campaign 17V786000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 19V004000 — check if this car was fixed
Rear Wheel Speed Sensor Failure
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles.
Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 21V042000 — check if this car was fixed
BUY-SMART CHECKLIST
2014 Mercedes-Benz Sprinter 3500 — pre-purchase inspection
- Test/inspect for air bags issues (19 reports on file for this year).
- Test/inspect for service brakes issues (14 reports on file for this year).
- Test/inspect for vehicle speed control issues (11 reports on file for this year).
- Verify recall 14V764000 (engine and engine cooling) has been completed.
- Verify recall 14V706000 (equipment adaptive/mobility) has been completed.
- Verify recall 16V077000 (air bags) has been completed.
- Verify recall 17V093000 (air bags) has been completed.
- Verify recall 17V786000 (equipment) has been completed.
- Verify recall 19V004000 (air bags) has been completed.
- Verify recall 21V042000 (electronic stability control (esc)) has been completed.
FAQ
Is the 2014 Mercedes-Benz Sprinter 3500 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2014 Mercedes-Benz Sprinter 3500?
The most-reported component is air bags, accounting for 35% of complaints on file.
How many recalls does the 2014 Mercedes-Benz Sprinter 3500 have?
7 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.