2013 Mercedes-Benz Sprinter 3500
Only 27 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 0 |
| 2008 | 1 |
| 2009 | 1 |
| 2010 | 4 |
| 2011 | 8 |
| 2012 | 21 |
| 2013 | 45 |
| 2014 | 54 |
| 2015 | 37 |
| 2016 | 62 |
| 2017 | 28 |
| 2018 | 9 |
| 2019 | 27 |
| 2020 | 14 |
| 2021 | 9 |
| 2022 | 8 |
| 2023 | 17 |
| 2024 | 3 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
42% of complaints: air bags — 19 distinct reports on file.
Show complaint excerpts
2013 MERCEDES BENZ SPRINTER 3500. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE FOR REPAIR OF SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE NOT YET AVAILABLE TO COMPLETE THE RECALL.
NHTSA ODI report, 20180406
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR.
NHTSA ODI report, 20171220
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ U62/MB-M2CV144 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE.
NHTSA ODI report, 20171130
29% of complaints: vehicle speed control — 13 distinct reports on file, most commonly citing cruise control.
22% of complaints: electronic stability control (esc) — 10 distinct reports on file.
18% of complaints: service brakes — 8 distinct reports on file, most commonly citing air.
Show complaint excerpts
BRAKES ARE SOFT AND SPONGY. WHEN DEPRESSED, THE PEDAL WILL TRAVEL TO THE FLOOR MAKING IT DIFFICULT TO STOP. THE DEALER REPLACED THE MASTER CYLINDER AND BRAKE BOOSTER IN MARCH, 2015, BUT THAT DID NOT CHANGE THE OPERATION OF THE BRAKES.
NHTSA ODI report, 20150928
4% of complaints: wheels — 2 distinct reports on file.
Show complaint excerpts
THE VALVES ON THE INNER REAR DUEL WHEELS BASICALLY CAN NOT BE CHECKED THROUGH THE VERY SMALL HOLES IN THE WHEEL COVERS OR EVEN WITHOUT THE WHEEL COVERS.
NHTSA ODI report, 20140922
Also filed under TIRES
VALVE STEM LOCATION MAKE PRESSURE SENSING AND AIR FILL NEAR IMPOSSIBLE ON REAR WHEELS. NO TMPS SYSTEM WHICH WILL RESULT IN HIGHER INCIDENCE OF LOW PRESSURE AND DANGEROUS DRIVING SITUATION LEADING TO ACCIDENTS. *TR *JS
NHTSA ODI report, 20120830
Also filed under TIRES
SAFETY TIMELINE
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles...
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge.
Campaign 14V706000 — check if this car was fixed
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to...
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017.
Campaign 16V077000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans.
Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 17V093000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018.
Campaign 18V032000 — check if this car was fixed
Rear Wheel Speed Sensor Failure
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles.
Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 21V042000 — check if this car was fixed
BUY-SMART CHECKLIST
2013 Mercedes-Benz Sprinter 3500 — pre-purchase inspection
- Test/inspect for air bags issues (19 reports on file for this year).
- Test/inspect for vehicle speed control issues (13 reports on file for this year).
- Test/inspect for electronic stability control (esc) issues (10 reports on file for this year).
- Verify recall 14V706000 (equipment adaptive/mobility) has been completed.
- Verify recall 16V077000 (air bags) has been completed.
- Verify recall 17V093000 (air bags) has been completed.
- Verify recall 18V032000 (air bags) has been completed.
- Verify recall 21V042000 (electronic stability control (esc)) has been completed.
FAQ
Is the 2013 Mercedes-Benz Sprinter 3500 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2013 Mercedes-Benz Sprinter 3500?
The most-reported component is air bags, accounting for 42% of complaints on file.
How many recalls does the 2013 Mercedes-Benz Sprinter 3500 have?
5 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.