2011 Mercedes-Benz Sprinter 3500
Only 8 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 8 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 8
- Recalls
- 4
- Investigations
- 2
- Top problem
- —
Too few to rank
Campaigns on file for 2011
Opened by NHTSA
Not enough data
Complaints per year
2011: 8 complaints
View as data table
| Year | Complaints |
|---|---|
| 2007 | 0 |
| 2008 | 1 |
| 2009 | 1 |
| 2010 | 4 |
| 2011 | 8 |
| 2012 | 21 |
| 2013 | 27 |
| 2014 | 54 |
| 2015 | 21 |
| 2016 | 62 |
| 2017 | 28 |
| 2018 | 9 |
| 2019 | 27 |
| 2020 | 14 |
| 2021 | 9 |
| 2022 | 9 |
| 2023 | 17 |
| 2024 | 3 |
Known problem areas
Only 8 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Air bags
4 of 8 total reports mention: air bags.
Show complaint excerpts
Takata Recall. The contact owns a 2011 Mercedes-Benz Sprinter 3500 built on a Freightliner chassis.
NHTSA ODI report, 2022-03-17
Takata recall. The dealership has the parts on eternal backorder. It has been since the recall came out that we have not been able to get this fixed. Very concerned about driving the vehicle. What can I do?
NHTSA ODI report, 2018-05-08
Takata recall. I have contacted mercedes benz dealer several times to make appointment to replace driver and passenger air bag. No work done yet.
NHTSA ODI report, 2017-09-19
Seat belts
2 of 8 total reports mention: seat belts, most commonly citing buckle assembly.
Show complaint excerpts
The contact owns a 2011 Mercedes-Benz Sprinter 3500. The contact stated while driving at an undisclosed speed, the SRS warning light illuminated.
NHTSA ODI report, 2024-08-14
Equipment
1 of 8 total reports mentions: equipment.
Show complaint excerpts
The contact owns a 2011 Mercedes Sprinter 3500 equipped with the Tyron Multiband Runflat Tyre Protection system on the inside of the front driverâs and passengerâs side tires.
NHTSA ODI report, 2021-09-10
Engine and engine cooling
1 of 8 total reports mentions: engine and engine cooling.
Show complaint excerpts
Our itasca reyo 2012 motor home with mercedes sprinter engine has had 5 EGR valve failures. The first time in 2012 with 2632 miles. The 5TH time in March 2015 with 11,000 miles. The vehicle goes into limp mode and speed is reduced to 20 MPH.
NHTSA ODI report, 2015-04-12
Electrical system
1 of 8 total reports mentions: electrical system.
Safety timeline
4 recalls · 2 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2011-07-15Seat belts11V210000 Mercedes-Benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second…
Remedy: Mercedes-Benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on July 15, 2011. Owners may contact Mercedes-Benz at…
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R
2015-01-13Equipment adaptive/mobility14V706000 Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles...
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge.
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2017-03-31Air bags16V077000 Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to...
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017.
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2018-01-12Air bags17V479000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
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I
2020-09-21Preliminary evaluationClosed 2021-03-30 Rear Wheel Speed Sensor Failure
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2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture
Buy-smart checklist
2011 Mercedes-Benz Sprinter 3500 — pre-purchase inspection
Inspect
- Air bags: 4 reports on file for this year.
- Seat belts: 2 reports on file for this year.
- Equipment: 1 report on file for this year.
Verify these recalls were completed
- Recall 11V210000 · Seat belts
- Recall 14V706000 · Equipment adaptive/mobility
- Recall 16V077000 · Air bags
- Recall 17V479000 · Air bags
FAQ
- Is the 2011 Mercedes-Benz Sprinter 3500 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2011 Mercedes-Benz Sprinter 3500?
- The most-reported component is air bags, accounting for 50% of complaints on file.
- How many recalls does the 2011 Mercedes-Benz Sprinter 3500 have?
- 4 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.