2024 Mercedes-Benz Sprinter 2500
Only 12 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 12 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 12
- Recalls
- 4
- Investigations
- 0
- Top problem
- —
Too few to rank
Campaigns on file for 2024
None on file
Not enough data
Complaints per year
2024: 12 complaints
View as data table
| Year | Complaints |
|---|---|
| 2007 | 1 |
| 2009 | 1 |
| 2010 | 14 |
| 2011 | 14 |
| 2012 | 6 |
| 2013 | 13 |
| 2014 | 16 |
| 2015 | 9 |
| 2016 | 28 |
| 2017 | 13 |
| 2018 | 14 |
| 2019 | 68 |
| 2020 | 80 |
| 2021 | 45 |
| 2022 | 41 |
| 2023 | 19 |
| 2024 | 12 |
| 2025 | 4 |
Known problem areas
Only 12 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Service brakes
4 of 12 total reports mention: service brakes, most commonly citing air.
Show complaint excerpts
The contact owns a 2024 Mercedes-Benz Sprinter 2500. The contact stated while driving approximately 65-70 MPH, the vehicle stalled without warning.
NHTSA ODI report, 2024-07-30
Seat belts
2 of 12 total reports mention: seat belts.
Power train
2 of 12 total reports mention: power train.
Show complaint excerpts
The drive shaft to front differential (part # A9070410-09-00) in MY23 and MY24 Sprinter AWD has structural flaw in the sense that: (1) it is so short that the shaft can easily fall off during normal road conditions.
NHTSA ODI report, 2024-03-24
Electrical system
2 of 12 total reports mention: electrical system.
Visibility
1 of 12 total reports mentions: visibility, most commonly citing exterior.
Safety timeline
4 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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R
2024-08-23Suspension24V517000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
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R
2025-04-30Parking brake25V135000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake.
Remedy: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267.
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R
2025-12-17Structure25V725000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Remedy: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW.
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R
2025-12-18Structure25V609000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Remedy: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST.
Buy-smart checklist
2024 Mercedes-Benz Sprinter 2500 — pre-purchase inspection
Inspect
- Service brakes: 4 reports on file for this year.
- Seat belts: 2 reports on file for this year.
- Power train: 2 reports on file for this year.
Verify these recalls were completed
- Recall 24V517000 · Suspension
- Recall 25V135000 · Parking brake
- Recall 25V725000 · Structure
- Recall 25V609000 · Structure
FAQ
- Is the 2024 Mercedes-Benz Sprinter 2500 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2024 Mercedes-Benz Sprinter 2500?
- The most-reported component is service brakes, accounting for 33% of complaints on file.
- How many recalls does the 2024 Mercedes-Benz Sprinter 2500 have?
- 4 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.