2023 Mercedes-Benz Sprinter 2500
Only 19 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 19 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 19
- Recalls
- 7
- Investigations
- 0
- Top problem
- —
Too few to rank
Campaigns on file for 2023
None on file
Not enough data
Complaints per year
2023: 19 complaints
View as data table
| Year | Complaints |
|---|---|
| 2007 | 1 |
| 2009 | 1 |
| 2010 | 14 |
| 2011 | 14 |
| 2012 | 6 |
| 2013 | 13 |
| 2014 | 16 |
| 2015 | 9 |
| 2016 | 28 |
| 2017 | 13 |
| 2018 | 14 |
| 2019 | 68 |
| 2020 | 80 |
| 2021 | 45 |
| 2022 | 41 |
| 2023 | 19 |
| 2024 | 12 |
| 2025 | 4 |
Known problem areas
Only 19 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Engine
6 of 19 total reports mention: engine.
Show complaint excerpts
The ECM harness was wired too close to a sharp metal piece within the engine bay, the clip MBZ uses to secure it was insufficient to hold it back, the thick wiring harness got caught on the metal piece and overtime got cut deeply causing a short...
NHTSA ODI report, 2026-10-08
Also filed under Electrical system
Power train
6 of 19 total reports mention: power train, most commonly citing automatic transmission.
Show complaint excerpts
The High-Pressure Fuel Pump (HPFP) and corresponding fuel delivery pressure regulator/sensors have suffered an internal mechanical failure.
NHTSA ODI report, 2026-10-11
Fuel/propulsion system
5 of 19 total reports mention: fuel/propulsion system.
Steering
2 of 19 total reports mention: steering.
Show complaint excerpts
The crosswind assist on my vehicle causes me to momentarily loose control of my Sprinter.
NHTSA ODI report, 2023-10-06
Also filed under Service brakes
Electrical system
2 of 19 total reports mention: electrical system.
Show complaint excerpts
On January 19, 2026, my neighbors / daughter noticed smoke was coming from under the van that had been parked for over 3 hours. Shortly after, he confirmed the van had caught fire. I asked him to call the fire department.
NHTSA ODI report, 2026-07-03
Safety timeline
7 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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R
2024-01-31Suspension23V849000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
Remedy: Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024.
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2024-01-31Structure23V876000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Remedy: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267.
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2024-04-05Electrical system24V166000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles.
Remedy: Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267.
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2024-05-03Electrical system24V225000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Remedy: Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267.
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2024-08-23Suspension24V517000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
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2024-11-04Structure23V806000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Remedy: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle.
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2025-12-17Structure25V725000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Remedy: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW.
Buy-smart checklist
2023 Mercedes-Benz Sprinter 2500 — pre-purchase inspection
Inspect
- Engine: 6 reports on file for this year.
- Power train: 6 reports on file for this year.
- Fuel/propulsion system: 5 reports on file for this year.
Verify these recalls were completed
- Recall 23V849000 · Suspension
- Recall 23V876000 · Structure
- Recall 24V166000 · Electrical system
- Recall 24V225000 · Electrical system
- Recall 24V517000 · Suspension
- Recall 23V806000 · Structure
- Recall 25V725000 · Structure
FAQ
- Is the 2023 Mercedes-Benz Sprinter 2500 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2023 Mercedes-Benz Sprinter 2500?
- The most-reported component is engine, accounting for 32% of complaints on file.
- How many recalls does the 2023 Mercedes-Benz Sprinter 2500 have?
- 7 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.