2019 Mercedes-Benz Sprinter 2500

Percentages can add to more than 100% — a complaint can name more than one system.

42 recalls · 0 investigations · oldest first

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1. R
   2019-05-17Unknown or other19V222000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles.

   Remedy: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

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2. R
   2019-06-11Exterior lighting19V284000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles equipped with LED high performance headlights.

   Remedy: DVUSA will notify owners, and dealers will inspect and retrofit the sensor and correctly calibrate the rotation angle sensor, free of charge. The recall began June 11, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

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3. R
   2019-06-14Exterior lighting19V309000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist.

   Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

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4. R
   2019-09-30Exterior lighting19V591000 Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles.

   Remedy: MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

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5. R
   2019-11-01Latches/locks/linkages19V665000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened.

   Remedy: DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

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6. R
   2019-11-15Unknown or other19V693000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles.

   Remedy: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019.

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7. R
   2020-01-03Fuel system, diesel19V798000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems.

   Remedy: DVUSA will notify owners, and dealers will inspect the bayonet lock on the fuel pump, locking it as necessary, free of charge. The recall began January 3, 2020. Owners may contact DVUSA customer service at 1-877-762-8267.

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8. R
   2020-01-21Visibility19V507000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

   Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019.

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9. R
   2020-02-10Air bags19V695000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production.

   Remedy: DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019.

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10. R
    2020-02-10Structure19V716000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles.

    Remedy: DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019.

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11. R
    2020-03-09Seats19V800000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.

    Remedy: DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020.

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12. R
    2020-04-10Engine and engine cooling20V079000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles.

    Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the flange seals and properly tighten the connection, free of charge. The recall began April 10, 2020.

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13. R
    2020-04-13Steering20V109000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles.

    Remedy: DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267.

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14. R
    2020-04-15Equipment19V908000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.

    Remedy: DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020.

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15. R
    2020-04-24Steering20V110000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.

    Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020.

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16. R
    2020-05-04Engine and engine cooling20V078000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.

    Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020.

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17. R
    2020-05-15Equipment20V155000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).

    Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020.

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18. R
    2020-05-15Tires20V157000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires.

    Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced.

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19. R
    2020-05-15Equipment20V156000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.

    Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267.

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20. R
    2020-05-18Equipment20V180000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

    Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020.

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21. R
    2020-05-22Service brakes, air, structure20V181000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

    Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge.

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22. R
    2020-12-23Steering20V663000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles.

    Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267.

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23. R
    2021-01-19Fuel system, gasoline20V595000 Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

    Remedy: DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021.

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24. R
    2021-02-01Structure20V772000 Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.

    Remedy: DVUSA will notify the owner, and a dealer will replace the engine hood, free of charge. The recall is expected to begin January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHAUBE.

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25. R
    2021-03-05Back over prevention21V077000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera.

    Remedy: DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

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26. R
    2021-03-17Equipment20V756000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

    Remedy: DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge.

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27. R
    2021-05-05Electrical system21V055000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles.

    Remedy: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267.

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28. R
    2021-05-28Steering21V241000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

    Remedy: DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267.

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29. R
    2021-05-28Electrical system21V235000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles.

    Remedy: DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267.

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30. R
    2021-06-04Service brakes, hydraulic21V152000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach.

    Remedy: DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge.

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31. R
    2021-08-11Air bags, electrical system21V410000 Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats.

    Remedy: Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.

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32. R
    2021-08-17Back over prevention, electrical system21V411000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup.

    Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267.

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33. R
    2022-01-05Service brakes, hydraulic20V802000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes.

    Remedy: DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.

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34. R
    2022-02-11Electrical system21V972000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles.

    Remedy: Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267.

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35. R
    2022-07-20Back over prevention22V281000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error.

    Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

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36. R
    2022-10-13Communication, electrical system22V360000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267.

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37. R
    2023-01-20Latches/locks/linkages21V153000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door.

    Remedy: DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267.

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38. R
    2023-02-10Power train22V796000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission.

    Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023.

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39. R
    2023-05-05Electrical system23V204000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

    Remedy: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267.

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40. R
    2024-01-31Structure23V876000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

    Remedy: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267.

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41. R
    2024-03-04Structure23V875000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles.

    Remedy: Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

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42. R
    2025-01-31Electrical system24V930000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions.

    Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

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Is the 2019 Mercedes-Benz Sprinter 2500 reliable?

There isn't enough NHTSA complaint data on file yet to give this model year a verdict.

What are the most common problems with the 2019 Mercedes-Benz Sprinter 2500?

The most-reported component is steering, accounting for 22% of complaints on file.

How many recalls does the 2019 Mercedes-Benz Sprinter 2500 have?

42 recalls on file for this model year.