2018 Mercedes-Benz Sprinter 2500
Only 13 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 13 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 1 |
| 2009 | 1 |
| 2010 | 14 |
| 2011 | 14 |
| 2012 | 6 |
| 2013 | 13 |
| 2014 | 16 |
| 2015 | 9 |
| 2016 | 27 |
| 2017 | 13 |
| 2018 | 13 |
| 2019 | 67 |
| 2020 | 79 |
| 2021 | 45 |
| 2022 | 37 |
| 2023 | 17 |
| 2024 | 12 |
| 2025 | 2 |
KNOWN PROBLEM AREAS
Only 13 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
4 of 13 total reports mention: vehicle speed control.
3 of 13 total reports mention: power train.
Show complaint excerpts
SINCE SEPTEMBER OF 2019 WITH AROUND 4500 MILES ON THE VEHICLE, LOOSE BOLTS WERE FOUND THAT HOLDS UP FUEL TANK. SEVERAL DRIVESHAFTS (AKA PILOT SHAFTS) FAILED AND WERE REPLACED. THE REAR DIFFERENTIAL FAILED AND WAS REPLACED.
NHTSA ODI report, 20200422
2 of 13 total reports mention: steering.
Show complaint excerpts
The line for the automatic steering fluid blew. This was "repaired" Mercedes Benz during a recall but the repaired clamp did not hold. We lost the ability to steer the van easily which is dangerous to other vehicles.
NHTSA ODI report, 20240702
2 of 13 total reports mention: seat belts.
Show complaint excerpts
THE SEAT BELT BUCKLE RECEIVER ON THE DRIVER SIDE BREAKS VERY FREQUENTLY. THE CABLES ARE VERY THIN WITH SMALL GAUGE STRANDS SO THE STRANDS SHEAR AT THE INTERNAL MOUNT POINT ONE BY ONE UNTIL THE ENTIRE CABLE BREAKS.
NHTSA ODI report, 20200224
2 of 13 total reports mention: electrical system.
SAFETY TIMELINE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components.
Remedy: DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Campaign 18V743000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles.
Remedy: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Campaign 19V222000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened.
Remedy: DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 19V665000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles.
Remedy: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019.
Campaign 19V693000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019.
Campaign 19V507000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production.
Remedy: DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019.
Campaign 19V695000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).
Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020.
Campaign 20V155000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.
Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 20V156000 — check if this car was fixed
Rear Wheel Speed Sensor Failure
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles.
Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 20V663000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
BUY-SMART CHECKLIST
2018 Mercedes-Benz Sprinter 2500 — pre-purchase inspection
- Test/inspect for vehicle speed control issues (4 reports on file for this year).
- Test/inspect for power train issues (3 reports on file for this year).
- Test/inspect for steering issues (2 reports on file for this year).
- Verify recall 18V743000 (latches/locks/linkages) has been completed.
- Verify recall 19V222000 (unknown or other) has been completed.
- Verify recall 19V665000 (latches/locks/linkages) has been completed.
- Verify recall 19V693000 (unknown or other) has been completed.
- Verify recall 19V507000 (visibility) has been completed.
- Verify recall 19V695000 (air bags) has been completed.
- Verify recall 20V155000 (equipment) has been completed.
- Verify recall 20V156000 (equipment) has been completed.
- Verify recall 20V663000 (steering) has been completed.
FAQ
Is the 2018 Mercedes-Benz Sprinter 2500 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2018 Mercedes-Benz Sprinter 2500?
The most-reported component is vehicle speed control, accounting for 31% of complaints on file.
How many recalls does the 2018 Mercedes-Benz Sprinter 2500 have?
9 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.