2017 Mercedes-Benz Sprinter 2500
Only 13 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 13 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 1 |
| 2009 | 1 |
| 2010 | 14 |
| 2011 | 14 |
| 2012 | 6 |
| 2013 | 13 |
| 2014 | 16 |
| 2015 | 9 |
| 2016 | 27 |
| 2017 | 13 |
| 2018 | 13 |
| 2019 | 67 |
| 2020 | 79 |
| 2021 | 45 |
| 2022 | 37 |
| 2023 | 17 |
| 2024 | 12 |
| 2025 | 2 |
KNOWN PROBLEM AREAS
Only 13 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
4 of 13 total reports mention: steering.
Show complaint excerpts
THE CROSSWIND ASSIST IS NOT WORKING. BECAUSE OF THE HIGH PROFILE ON THIS VAN, IT BECOMES VERY DANGEROUS IN WINDY CONDITIONS. WE ALMOST GOT BLOWN OUT OF THE FREEWAY BECAUSE OF THIS FEATURE NOT WORKING ON OUR 2017 VAN.
NHTSA ODI report, 20180629
WHILE DRIVING SLOWLY (10MPH), ROUGHLY STRAIGHT, ON A GRAVEL ROAD, THE POWER STEERING SUDDENLY FAILED. I WAS ABLE TO STEER, BUT STEERING EFFORT WAS VERY HIGH.
NHTSA ODI report, 20180612
2 of 13 total reports mention: electrical system.
1 of 13 total reports mentions: tires.
1 of 13 total reports mentions: structure.
Show complaint excerpts
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER 2500. WHILE DRIVING VARIOUS SPEEDS, A RATTLING NOISE WAS HEARD INSIDE THE CARGO AREA. ALSO, DURING EXTREME HEAT, THE PASSENGER SIDE WOULD WARP.
NHTSA ODI report, 20180614
1 of 13 total reports mentions: power train.
SAFETY TIMELINE
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis.
Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017.
Campaign 17V786000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.
Remedy: DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule.
Campaign 17V742000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
Remedy: DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 18V113000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles.
Remedy: DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 18V288000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 19V004000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles.
Remedy: DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 19V003000 — check if this car was fixed
Rear Wheel Speed Sensor Failure
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles.
Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 20V663000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
BUY-SMART CHECKLIST
2017 Mercedes-Benz Sprinter 2500 — pre-purchase inspection
- Test/inspect for steering issues (4 reports on file for this year).
- Test/inspect for electrical system issues (2 reports on file for this year).
- Test/inspect for tires issues (1 reports on file for this year).
- Verify recall 17V786000 (equipment) has been completed.
- Verify recall 17V742000 (tires) has been completed.
- Verify recall 18V113000 (equipment) has been completed.
- Verify recall 18V288000 (structure) has been completed.
- Verify recall 19V004000 (air bags) has been completed.
- Verify recall 19V003000 (air bags) has been completed.
- Verify recall 20V663000 (steering) has been completed.
FAQ
Is the 2017 Mercedes-Benz Sprinter 2500 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2017 Mercedes-Benz Sprinter 2500?
The most-reported component is steering, accounting for 31% of complaints on file.
How many recalls does the 2017 Mercedes-Benz Sprinter 2500 have?
7 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.