Is the 2016 Mercedes-Benz Sprinter 2500 reliable?

There isn't enough NHTSA complaint data on file yet to give this model year a verdict.

What are the most common problems with the 2016 Mercedes-Benz Sprinter 2500?

The most-reported component is air bags, accounting for 32% of complaints on file.

How many recalls does the 2016 Mercedes-Benz Sprinter 2500 have?

15 recalls on file for this model year.

2016 Mercedes-Benz Sprinter 2500

○ Not enough data

2016 Mercedes-Benz Sprinter 2500
RENDERED 2026-11-01T16:13:01.561Z

Only 28 complaints on file — too few for a fair verdict.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Only 28 complaints on file — too few for a fair verdict. The data below is complete but unranked.

How is this computed?

Complaints: 28
Recalls: 15
Investigations: 2
Top problem: —

Complaints per year

2016: 28 complaints

View as data table

Year	Complaints
2007	1
2009	1
2010	14
2011	14
2012	6
2013	13
2014	16
2015	9
2016	28
2017	13
2018	14
2019	68
2020	80
2021	45
2022	41
2023	19
2024	12
2025	4

Known problem areas

Only 28 complaints on file for this model year — too few to rank by share. Raw counts only, below.

Air bags

9 of 28 total reports mention: air bags.

Show complaint excerpts

Takata recall passengers side air bag blow up and never came out seat belt wont work car was not in a collision or hit just went off as driving on road mb will not see truck to fix it tried 4 times to make them see it nasty people sad so…

NHTSA ODI report, 2018-12-03

Vehicle speed control

5 of 28 total reports mention: vehicle speed control.

Steering

4 of 28 total reports mention: steering, most commonly citing power steering fluid.

Service brakes

4 of 28 total reports mention: service brakes, most commonly citing air.

Seat belts

3 of 28 total reports mention: seat belts.

Show complaint excerpts

The coach comes with 2 sets of two seatbelts. The driver and passenger seatbelts work fine, as designed. The two other seatbelts installed in the bench seat behind the driver are too short to be used by an adult or a child seat.

NHTSA ODI report, 2016-05-02

Safety timeline

15 recalls · 2 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

R

2016-04-12Equipment16V093000 Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015.

Remedy: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
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2016-08-11Structure16V351000 Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015,...

Remedy: DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
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2016-09-02Structure16V261000 Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015.

Remedy: DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.

Check if this car was fixed →
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2016-11-18Seat belts16V670000 Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016.

Remedy: DVUSA will notify owners, and Sprinter dealers will inspect the connecting bolts, tightening them as necessary, free of charge. The recall began on November 18, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
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2016-12-22Seat belts16V853000 Midwest Automotive Designs, LLC (Midwest) is recalling certain model year 2016 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2016, to September 30, 2016, equipped with certain left side seat adjusters, model number 486077...

Remedy: Midwest will notify owners, and dealers will replace the left slide track, free of charge. The recall began on December 22, 2016. Owners may contact Midwest customer service at 1-574-522-4878.

Check if this car was fixed →
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2017-05-26Air bags17V093000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans.

Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
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2017-07-07Power train17V149000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.

Remedy: DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017.

Check if this car was fixed →
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2017-08-05Equipment17V364000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles equipped with reinforced front axles.

Remedy: DVUSA will notify owners, Freightliner Sprinter and Mercedes-Benz dealers will check and replace the tire label, as necessary, free of charge. The recall began on August 5, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
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2017-12-11Equipment17V786000 Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis.

Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017.

Check if this car was fixed →
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2017-12-15Equipment17V650000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for.

Remedy: DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
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2017-12-21Power train17V592000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.

Remedy: DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017.

Check if this car was fixed →
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2018-04-03Equipment18V113000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.

Remedy: DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
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2019-03-15Air bags19V004000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles.

Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
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2019-03-15Air bags19V003000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles.

Remedy: DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
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2020-09-21Preliminary evaluationClosed 2021-03-30 Rear Wheel Speed Sensor Failure
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2020-12-23Steering20V663000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles.

Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
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2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture

Buy-smart checklist

2016 Mercedes-Benz Sprinter 2500 — pre-purchase inspection

Inspect

Air bags: 9 reports on file for this year.
Vehicle speed control: 5 reports on file for this year.
Steering: 4 reports on file for this year.

Verify these recalls were completed

Recall 16V093000 · Equipment
Recall 16V351000 · Structure
Recall 16V261000 · Structure
Recall 16V670000 · Seat belts
Recall 16V853000 · Seat belts
Recall 17V093000 · Air bags
Recall 17V149000 · Power train
Recall 17V364000 · Equipment
Recall 17V786000 · Equipment
Recall 17V650000 · Equipment
Recall 17V592000 · Power train
Recall 18V113000 · Equipment
Recall 19V004000 · Air bags
Recall 19V003000 · Air bags
Recall 20V663000 · Steering

FAQ

Is the 2016 Mercedes-Benz Sprinter 2500 reliable?: There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2016 Mercedes-Benz Sprinter 2500?: The most-reported component is air bags, accounting for 32% of complaints on file.
How many recalls does the 2016 Mercedes-Benz Sprinter 2500 have?: 15 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.