2014 Mercedes Benz Sprinter 2500
Only 22 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 22 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2012 | 2 |
| 2013 | 8 |
| 2014 | 22 |
| 2015 | 14 |
KNOWN PROBLEM AREAS
Only 22 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
8 of 22 total reports mention: air bags.
Show complaint excerpts
I WAS PROVIDED A NOTICE OF AN AIRBAG RECALL OVER TWO YEARS AGO ON A THREE YEAR OLD VEHICLE. THE DEALERS SAYS THEY HAVE BEEN WAITING FOR PARTS. I HAVE CALLED MERCEDES NATIONAL AND THEY SAID THERE IS NOTHING I CAN DO.
NHTSA ODI report, 20171215
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE.
NHTSA ODI report, 20171122
TAKATA RECALL - HEN WILL I GET MY DEFECTIVE AIR BAG REPLACED? MY SERVICE PROIDER HAS BEEN UNABLE TO SCHEDULE A REPLACEMENT BECAUSE THEY DO NOT HAVE PARTS.
NHTSA ODI report, 20171115
3 of 22 total reports mention: vehicle speed control.
3 of 22 total reports mention: engine.
Show complaint excerpts
CAR HAS BEEN DRIVING NORMALLY FOR SEVERAL MIN AT HIGHWAY SPEEDS. WHILE STOPPED AT STOPLIGHT OR WHILE DRIVING SLOWLY THROUGH A PARKING LOT THE VEHICLE WILL STALL AND SHUT OFF. THE VEHICLE DOES RESTART WHEN TURNED TO OFF POSITION AND RESTARTED.
NHTSA ODI report, 20150416
2 of 22 total reports mention: service brakes.
2 of 22 total reports mention: fuel/propulsion system.
FIREShow complaint excerpts
THE DAY I PURCHASED THE VAN WHILE STILL AT THE DEALER A WARNING CHIME CAME ON AND NO ONE COULD FIGURE OUT WHAT IS WRONG THEN IT FINALLY WENT AWAY BY ITSELF. THAT HAPPENED SEVERAL TIMES SINCE I PURCHASED IT LAST AUGUST.
NHTSA ODI report, 20150318
SAFETY TIMELINE
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014.
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267.
Campaign 14V764000 — check if this car was fixed
BUY-SMART CHECKLIST
2014 Mercedes Benz Sprinter 2500 — pre-purchase inspection
- Test/inspect for air bags issues (8 reports on file for this year).
- Test/inspect for vehicle speed control issues (3 reports on file for this year).
- Test/inspect for engine issues (3 reports on file for this year).
- Verify recall 14V764000 (engine and engine cooling) has been completed.
FAQ
Is the 2014 Mercedes Benz Sprinter 2500 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2014 Mercedes Benz Sprinter 2500?
The most-reported component is air bags, accounting for 36% of complaints on file.
How many recalls does the 2014 Mercedes Benz Sprinter 2500 have?
1 recall on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.