2014 Mercedes Benz Sprinter 2500
Only 22 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 1 |
| 2009 | 1 |
| 2010 | 14 |
| 2011 | 14 |
| 2012 | 8 |
| 2013 | 21 |
| 2014 | 38 |
| 2015 | 23 |
| 2016 | 28 |
| 2017 | 13 |
| 2018 | 14 |
| 2019 | 67 |
| 2020 | 80 |
| 2021 | 45 |
| 2022 | 40 |
| 2023 | 17 |
| 2024 | 12 |
| 2025 | 2 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
39% of complaints: air bags — 15 distinct reports on file.
Show complaint excerpts
I WAS PROVIDED A NOTICE OF AN AIRBAG RECALL OVER TWO YEARS AGO ON A THREE YEAR OLD VEHICLE. THE DEALERS SAYS THEY HAVE BEEN WAITING FOR PARTS. I HAVE CALLED MERCEDES NATIONAL AND THEY SAID THERE IS NOTHING I CAN DO.
NHTSA ODI report, 20171215
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE.
NHTSA ODI report, 20171122
TAKATA RECALL - HEN WILL I GET MY DEFECTIVE AIR BAG REPLACED? MY SERVICE PROIDER HAS BEEN UNABLE TO SCHEDULE A REPLACEMENT BECAUSE THEY DO NOT HAVE PARTS.
NHTSA ODI report, 20171115
21% of complaints: engine — 8 distinct reports on file.
FIREShow complaint excerpts
The contact owned a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, a loud pop was heard, and noticed there was smoke coming from the engine with the check engine warning light illuminated.
NHTSA ODI report, 20241209
The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at 35-40 MPH, he saw smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated.
NHTSA ODI report, 20211019
CAR HAS BEEN DRIVING NORMALLY FOR SEVERAL MIN AT HIGHWAY SPEEDS. WHILE STOPPED AT STOPLIGHT OR WHILE DRIVING SLOWLY THROUGH A PARKING LOT THE VEHICLE WILL STALL AND SHUT OFF. THE VEHICLE DOES RESTART WHEN TURNED TO OFF POSITION AND RESTARTED.
NHTSA ODI report, 20150416
8% of complaints: vehicle speed control — 3 distinct reports on file.
8% of complaints: fuel/propulsion system — 3 distinct reports on file.
FIREShow complaint excerpts
VEHICLE WAS DRIVEN ABOUT 5 MILES, PARKED AND NOT RUNNING, ABOUT 2.5HRS LATER FIRE STARTED ON THE LEFT REAR SIDE / UNDERCARRIAGE. FUEL TANK CAUGHT FIRE. NO PRIOR RUNNING DEFECTS.
NHTSA ODI report, 20200918
Also filed under ELECTRICAL SYSTEM
THE DAY I PURCHASED THE VAN WHILE STILL AT THE DEALER A WARNING CHIME CAME ON AND NO ONE COULD FIGURE OUT WHAT IS WRONG THEN IT FINALLY WENT AWAY BY ITSELF. THAT HAPPENED SEVERAL TIMES SINCE I PURCHASED IT LAST AUGUST.
NHTSA ODI report, 20150318
8% of complaints: service brakes — 3 distinct reports on file, most commonly citing hydraulic.
SAFETY TIMELINE
Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014.
Remedy: Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.
Campaign 14V677000 — check if this car was fixed
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014.
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267.
Campaign 14V764000 — check if this car was fixed
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to...
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017.
Campaign 16V077000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans.
Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 17V093000 — check if this car was fixed
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis.
Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017.
Campaign 17V786000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 19V004000 — check if this car was fixed
Rear Wheel Speed Sensor Failure
BUY-SMART CHECKLIST
2014 Mercedes Benz Sprinter 2500 — pre-purchase inspection
- Test/inspect for air bags issues (15 reports on file for this year).
- Test/inspect for engine issues (8 reports on file for this year).
- Test/inspect for vehicle speed control issues (3 reports on file for this year).
- Verify recall 14V677000 (structure) has been completed.
- Verify recall 14V764000 (engine and engine cooling) has been completed.
- Verify recall 16V077000 (air bags) has been completed.
- Verify recall 17V093000 (air bags) has been completed.
- Verify recall 17V786000 (equipment) has been completed.
- Verify recall 19V004000 (air bags) has been completed.
FAQ
Is the 2014 Mercedes Benz Sprinter 2500 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2014 Mercedes Benz Sprinter 2500?
The most-reported component is air bags, accounting for 39% of complaints on file.
How many recalls does the 2014 Mercedes Benz Sprinter 2500 have?
6 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.