Is the 2014 Mercedes Benz Sprinter 2500 reliable?

There isn't enough NHTSA complaint data on file yet to give this model year a verdict.

What are the most common problems with the 2014 Mercedes Benz Sprinter 2500?

The most-reported component is air bags, accounting for 39% of complaints on file.

How many recalls does the 2014 Mercedes Benz Sprinter 2500 have?

6 recalls on file for this model year.

2014 Mercedes Benz Sprinter 2500

○ Not enough data

2014 Mercedes Benz Sprinter 2500
RENDERED 2026-11-01T15:05:24.137Z

Only 22 complaints on file — too few for a fair verdict.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints: 38
Recalls: 6
Investigations: 1
Top problem: Air bags

Complaints per year

2014: 38 complaints

View as data table

Year	Complaints
2007	1
2009	1
2010	14
2011	14
2012	8
2013	21
2014	38
2015	23
2016	28
2017	13
2018	14
2019	68
2020	80
2021	45
2022	41
2023	19
2024	12
2025	4

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Air bags

39% · 15 reports

Show complaint excerpts

I was provided a notice of an airbag recall over two years ago on a three year old vehicle. The dealers says they have been waiting for parts. I have called mercedes national and they said there is nothing I can do.

NHTSA ODI report, 2017-12-15

Tl* Takata recall. The contact owns a 2014 Mercedes Benz Sprinter 2500. The contact received notification of NHTSA campaign number: 16V077000 (Air bags). The parts to do the repair were unavailable.

NHTSA ODI report, 2017-11-22

Takata recall - hen will I get my defective air bag replaced? My service proider has been unable to schedule a replacement because they do not have parts.

NHTSA ODI report, 2017-11-15

Engine

21% · 8 reports

FIRE

Show complaint excerpts

The contact owned a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, a loud pop was heard, and noticed there was smoke coming from the engine with the check engine warning light illuminated.

NHTSA ODI report, 2024-12-09

The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at 35-40 MPH, he saw smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated.

NHTSA ODI report, 2021-10-19

Car has been driving normally for several min at highway speeds. While stopped at stoplight or while driving slowly through a parking lot the vehicle will stall and shut off. The vehicle does restart when turned to off position and restarted.

NHTSA ODI report, 2015-04-16

Vehicle speed control

8% · 3 reports

Fuel/propulsion system

8% · 3 reports

FIRE

Show complaint excerpts

Vehicle was driven about 5 miles, parked and not running, about 2.5HRS later fire started on the left rear side / undercarriage. Fuel tank caught fire. No prior running defects.

NHTSA ODI report, 2020-09-18

Also filed under Electrical system

The day I purchased the van while still at the dealer a warning chime came on and no one could figure out what is wrong then it finally went away by itself. That happened several times since I purchased it last August.

NHTSA ODI report, 2015-03-18

Service brakes

8% · 3 reports

Most commonly citing hydraulic.

Safety timeline

6 recalls · 1 investigation · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

R

2014-12-04Structure14V677000 Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014.

Remedy: Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.

Check if this car was fixed →
R

2014-12-19Engine and engine cooling14V764000 Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014.

Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267.

Check if this car was fixed →
R

2017-03-31Air bags16V077000 Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to...

Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017.

Check if this car was fixed →
R

2017-05-26Air bags17V093000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans.

Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
R

2017-12-11Equipment17V786000 Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis.

Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017.

Check if this car was fixed →
R

2019-03-15Air bags19V004000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles.

Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Check if this car was fixed →
I
2020-09-21Preliminary evaluationClosed 2021-03-30 Rear Wheel Speed Sensor Failure

Buy-smart checklist

2014 Mercedes Benz Sprinter 2500 — pre-purchase inspection

Inspect

Air bags: 15 reports on file for this year.
Engine: 8 reports on file for this year.
Vehicle speed control: 3 reports on file for this year.

Verify these recalls were completed

Recall 14V677000 · Structure
Recall 14V764000 · Engine and engine cooling
Recall 16V077000 · Air bags
Recall 17V093000 · Air bags
Recall 17V786000 · Equipment
Recall 19V004000 · Air bags

FAQ

Is the 2014 Mercedes Benz Sprinter 2500 reliable?: There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2014 Mercedes Benz Sprinter 2500?: The most-reported component is air bags, accounting for 39% of complaints on file.
How many recalls does the 2014 Mercedes Benz Sprinter 2500 have?: 6 recalls on file for this model year.

Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.