Is the 2011 Mercedes-Benz Sprinter 2500 reliable?

There isn't enough NHTSA complaint data on file yet to give this model year a verdict.

What are the most common problems with the 2011 Mercedes-Benz Sprinter 2500?

The most-reported component is air bags, accounting for 29% of complaints on file.

How many recalls does the 2011 Mercedes-Benz Sprinter 2500 have?

4 recalls on file for this model year.

2011 Mercedes-Benz Sprinter 2500

○ Not enough data

2011 Mercedes-Benz Sprinter 2500
RENDERED 2026-11-01T16:13:06.802Z

Only 14 complaints on file — too few for a fair verdict.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Only 14 complaints on file — too few for a fair verdict. The data below is complete but unranked.

How is this computed?

Complaints: 14
Recalls: 4
Investigations: 2
Top problem: —

Complaints per year

2011: 14 complaints

View as data table

Year	Complaints
2007	1
2009	1
2010	14
2011	14
2012	6
2013	13
2014	16
2015	9
2016	28
2017	13
2018	14
2019	68
2020	80
2021	45
2022	41
2023	19
2024	12
2025	4

Known problem areas

Only 14 complaints on file for this model year — too few to rank by share. Raw counts only, below.

Air bags

4 of 14 total reports mention: air bags.

Show complaint excerpts

Takata recall: have been receiving recall notices about years (First recall April 2016). Made several appointments to replace, but they were out when I arrived. Currently I've had an air bag on order to be held in my name since June 2018.

NHTSA ODI report, 2018-09-06

Structure

2 of 14 total reports mention: structure.

Engine

2 of 14 total reports mention: engine.

Show complaint excerpts

[xxx] is car wash store?

NHTSA ODI report, 2013-03-26

Also filed under Electrical system

Electrical system

2 of 14 total reports mention: electrical system.

Wheels

1 of 14 total reports mentions: wheels, most commonly citing lugs/nuts/bolts/studs.

Safety timeline

4 recalls · 2 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

R

2011-02-11Equipment10V642000 Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and Mercedes-Benz Sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the…

Remedy: Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on February 11, 2011. Owners may contact sprinter at 1-201-573-0600.

Check if this car was fixed →
R

2011-07-15Seat belts11V210000 Mercedes-Benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second…

Remedy: Mercedes-Benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on July 15, 2011. Owners may contact Mercedes-Benz at…

Check if this car was fixed →
R

2017-03-31Air bags16V077000 Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to...

Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017.

Check if this car was fixed →
R

2018-01-12Air bags17V479000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles.

Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.

Check if this car was fixed →
I
2020-09-21Preliminary evaluationClosed 2021-03-30 Rear Wheel Speed Sensor Failure
I
2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture

Buy-smart checklist

2011 Mercedes-Benz Sprinter 2500 — pre-purchase inspection

Inspect

Air bags: 4 reports on file for this year.
Structure: 2 reports on file for this year.
Engine: 2 reports on file for this year.

Verify these recalls were completed

Recall 10V642000 · Equipment
Recall 11V210000 · Seat belts
Recall 16V077000 · Air bags
Recall 17V479000 · Air bags

FAQ

Is the 2011 Mercedes-Benz Sprinter 2500 reliable?: There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2011 Mercedes-Benz Sprinter 2500?: The most-reported component is air bags, accounting for 29% of complaints on file.
How many recalls does the 2011 Mercedes-Benz Sprinter 2500 have?: 4 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.