2023 Mercedes-Benz Metris
Only 2 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 2 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 126 |
| 2017 | 29 |
| 2018 | 28 |
| 2019 | 8 |
| 2020 | 7 |
| 2021 | 1 |
| 2022 | 9 |
| 2023 | 2 |
KNOWN PROBLEM AREAS
Only 2 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
1 of 2 total reports mentions: steering.
1 of 2 total reports mentions: seat belts.
CRASH INJURYShow complaint excerpts
This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident.
NHTSA ODI report, 20260113
1 of 2 total reports mentions: lane departure.
CRASH INJURYShow complaint excerpts
This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident.
NHTSA ODI report, 20260113
1 of 2 total reports mentions: air bags.
CRASH INJURYShow complaint excerpts
This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident.
NHTSA ODI report, 20260113
SAFETY TIMELINE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Campaign 23V444000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Remedy: Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024.
Campaign 23V881000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display.
Remedy: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 25V463000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
Remedy: Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS.
Campaign 26V070000 — check if this car was fixed
BUY-SMART CHECKLIST
2023 Mercedes-Benz Metris — pre-purchase inspection
- Test/inspect for steering issues (1 reports on file for this year).
- Test/inspect for seat belts issues (1 reports on file for this year).
- Test/inspect for lane departure issues (1 reports on file for this year).
- Verify recall 23V444000 (fuel system, gasoline) has been completed.
- Verify recall 23V881000 (fuel system, gasoline) has been completed.
- Verify recall 25V463000 (back over prevention, equipment) has been completed.
- Verify recall 26V070000 (air bags) has been completed.
FAQ
Is the 2023 Mercedes-Benz Metris reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2023 Mercedes-Benz Metris?
The most-reported component is steering, accounting for 50% of complaints on file.
How many recalls does the 2023 Mercedes-Benz Metris have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.