2021 Mercedes-Benz Metris
Only 1 complaint on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 1 complaint on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 1
- Recalls
- 7
- Investigations
- 0
- Top problem
- —
Too few to rank
Campaigns on file for 2021
None on file
Not enough data
Complaints per year
2021: 1 complaint
View as data table
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 127 |
| 2017 | 29 |
| 2018 | 28 |
| 2019 | 9 |
| 2020 | 7 |
| 2021 | 1 |
| 2022 | 9 |
| 2023 | 2 |
Known problem areas
Only 1 complaint on file for this model year — too few to rank by share. Raw counts only, below.
Equipment
1 of 1 total report mentions: equipment.
Show complaint excerpts
The contact owns a 2021 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 25V463000 (Equipment, Back Over Prevention); however, the part to do the recall repair was unavailable.
NHTSA ODI report, 2025-09-04
Also filed under Back over prevention
Back over prevention
1 of 1 total report mentions: back over prevention.
Safety timeline
7 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2021-05-13Seats21V106000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.
Remedy: DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267.
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2021-12-21Seat belts21V513000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.
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2022-05-02Service brakes, hydraulic22V066000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267.
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2022-05-05Fuel system, gasoline22V134000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267.
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2022-10-13Communication, electrical system22V360000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267.
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2023-11-01Fuel system, gasoline23V444000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
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2025-11-11Back over prevention, equipment25V463000 Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display.
Remedy: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267.
Buy-smart checklist
2021 Mercedes-Benz Metris — pre-purchase inspection
Inspect
- Equipment: 1 report on file for this year.
- Back over prevention: 1 report on file for this year.
Verify these recalls were completed
- Recall 21V106000 · Seats
- Recall 21V513000 · Seat belts
- Recall 22V066000 · Service brakes, hydraulic
- Recall 22V134000 · Fuel system, gasoline
- Recall 22V360000 · Communication, electrical system
- Recall 23V444000 · Fuel system, gasoline
- Recall 25V463000 · Back over prevention, equipment
FAQ
- Is the 2021 Mercedes-Benz Metris reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2021 Mercedes-Benz Metris?
- The most-reported component is equipment, accounting for 100% of complaints on file.
- How many recalls does the 2021 Mercedes-Benz Metris have?
- 7 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.