2019 Mercedes-Benz Metris
Only 8 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 8 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 126 |
| 2017 | 29 |
| 2018 | 28 |
| 2019 | 8 |
| 2020 | 7 |
| 2021 | 1 |
| 2022 | 9 |
| 2023 | 2 |
KNOWN PROBLEM AREAS
Only 8 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
3 of 8 total reports mention: tires.
Show complaint excerpts
The contact owns a 2019 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available.
NHTSA ODI report, 20240613
The contact owns a 2019 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was unavailable.
NHTSA ODI report, 20231128
2 of 8 total reports mention: wheels.
Show complaint excerpts
This recall was issued on July 7, 2022, nearly 6 months ago. The recall involves a sticker. This vehicle is rented out on Turo. Turo delisted this vehicle due to this open recall costing us over $1,000 in lost rental income for our business.
NHTSA ODI report, 20230105
1 of 8 total reports mentions: service brakes.
Show complaint excerpts
THIS VEHICLE IS EQUIPPED WITH ELECTRONICS STABILITY CONTROL (ESC) WHICH INCLUDES CROSSWIND ASSIST. THE CROSSWIND ASSIST IS THE SOURCE OF THE SAFETY PROBLEM.
NHTSA ODI report, 20210708
1 of 8 total reports mentions: fuel/propulsion system.
1 of 8 total reports mentions: forward collision avoidance.
Show complaint excerpts
THIS VEHICLE IS EQUIPPED WITH ELECTRONICS STABILITY CONTROL (ESC) WHICH INCLUDES CROSSWIND ASSIST. THE CROSSWIND ASSIST IS THE SOURCE OF THE SAFETY PROBLEM.
NHTSA ODI report, 20210708
SAFETY TIMELINE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles.
Remedy: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Campaign 19V222000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles.
Remedy: DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
Campaign 19V489000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
Remedy: DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019.
Campaign 19V545000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles.
Remedy: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019.
Campaign 19V693000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles.
Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020.
Campaign 19V715000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020.
Campaign 19V666000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions.
Remedy: DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 20V340000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles.
Remedy: DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020.
Campaign 20V729000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles.
Remedy: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 21V055000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 22V066000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267.
Campaign 22V134000 — check if this car was fixed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267.
Campaign 22V360000 — check if this car was fixed
BUY-SMART CHECKLIST
2019 Mercedes-Benz Metris — pre-purchase inspection
- Test/inspect for tires issues (3 reports on file for this year).
- Test/inspect for wheels issues (2 reports on file for this year).
- Test/inspect for service brakes issues (1 reports on file for this year).
- Verify recall 19V222000 (unknown or other) has been completed.
- Verify recall 19V489000 (steering) has been completed.
- Verify recall 19V545000 (equipment) has been completed.
- Verify recall 19V693000 (unknown or other) has been completed.
- Verify recall 19V715000 (electrical system) has been completed.
- Verify recall 19V666000 (seats) has been completed.
- Verify recall 20V340000 (air bags, power train) has been completed.
- Verify recall 20V729000 (service brakes, hydraulic) has been completed.
- Verify recall 21V055000 (electrical system) has been completed.
- Verify recall 22V066000 (service brakes, hydraulic) has been completed.
- Verify recall 22V134000 (fuel system, gasoline) has been completed.
- Verify recall 22V360000 (communication, electrical system) has been completed.
FAQ
Is the 2019 Mercedes-Benz Metris reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2019 Mercedes-Benz Metris?
The most-reported component is tires, accounting for 38% of complaints on file.
How many recalls does the 2019 Mercedes-Benz Metris have?
12 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.