2021 Mercedes-Benz GLS450
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 31
- Recalls
- 12
- Investigations
- 0
- Top problem
- Electrical system
Campaigns on file for 2021
None on file
45% of complaints
Complaints per year
2021: 31 complaints
View as data table
| Year | Complaints |
|---|---|
| 2016 | 0 |
| 2017 | 35 |
| 2019 | 4 |
| 2020 | 1 |
| 2021 | 31 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
45% · 14 reportsMost commonly citing 12v/24v/48v battery.
Show complaint excerpts
1. Unknown, smoke started coming from under the passenger side seat, car is a complete loss. 2. Smoke damaged my lungs, there was a large amount of exploding glass, and it could have led to a structure fire. 3. Not applicable 4.
NHTSA ODI report, 2024-08-25
Also filed under Seats
Lane departure
13% · 4 reportsMost commonly citing warning and steering assist.
Engine
10% · 3 reportsSeats
6% · 2 reportsForward collision avoidance
6% · 2 reportsMost commonly citing software and adaptive cruise control.
Show complaint excerpts
The contact owns a 2021 Mercedes Benz GLS450. The contact stated while driving 75 mph with the cruise control engaged, the vehicle decelerated to 45 mph than to 15 mph.
NHTSA ODI report, 2021-07-26
Also filed under Vehicle speed control
Safety timeline
12 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2020-03-31Electrical system20V089000 Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
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2021-03-12Communication, electrical system21V058000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.
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2021-06-28Back over prevention, electrical system21V354000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373.
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2021-12-08Visibility21V832000 Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles.
Remedy: Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
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2022-07-08Communication, electrical system22V365000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.
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2022-07-08Electrical system22V231000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles.
Remedy: Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.
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2022-11-01Structure22V680000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles.
Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
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2022-11-18Seats22V732000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.
Remedy: Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
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2023-04-28Visibility23V177000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles.
Remedy: Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372.
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2023-09-29Fuel system, gasoline23V445000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
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2024-03-29Power train24V118000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Remedy: Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
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2024-05-03Electrical system24V207000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles.
Remedy: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Buy-smart checklist
2021 Mercedes-Benz GLS450 — pre-purchase inspection
Inspect
- Electrical system: 14 reports on file for this year.
- Lane departure: 4 reports on file for this year.
- Engine: 3 reports on file for this year.
Verify these recalls were completed
- Recall 20V089000 · Electrical system
- Recall 21V058000 · Communication, electrical system
- Recall 21V354000 · Back over prevention, electrical system
- Recall 21V832000 · Visibility
- Recall 22V365000 · Communication, electrical system
- Recall 22V231000 · Electrical system
- Recall 22V680000 · Structure
- Recall 22V732000 · Seats
- Recall 23V177000 · Visibility
- Recall 23V445000 · Fuel system, gasoline
- Recall 24V118000 · Power train
- Recall 24V207000 · Electrical system
FAQ
- Is the 2021 Mercedes-Benz GLS450 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2021 Mercedes-Benz GLS450?
- The most-reported component is electrical system, accounting for 45% of complaints on file.
- How many recalls does the 2021 Mercedes-Benz GLS450 have?
- 12 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.