2021 Mercedes-Benz GLE 350
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2018 | 40 |
| 2019 | 1 |
| 2020 | 88 |
| 2021 | 48 |
| 2022 | 33 |
| 2023 | 15 |
| 2024 | 7 |
KNOWN PROBLEM AREAS
46% of complaints: engine — 22 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
On Thursday, [XXX], I called Mercedes Benz of Naperville at 7:23 AM, 12:34 PM and missed the call 3:03 PM. I reported Sandy in service on Thursday morning. That I smelt a burning plastic smell on Wednesday afternoon at 2:30PM.
NHTSA ODI report, 20240429
I can be driving on a flat surface with out the car been on eco mode and the car shuts off for no reason without and light on the dash board I have to wait a few secs to restart the car ,brakes don't stop like they should very loud grinding noise...
NHTSA ODI report, 20220817
19% of complaints: electrical system — 9 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
On Thursday, [XXX], I called Mercedes Benz of Naperville at 7:23 AM, 12:34 PM and missed the call 3:03 PM. I reported Sandy in service on Thursday morning. That I smelt a burning plastic smell on Wednesday afternoon at 2:30PM.
NHTSA ODI report, 20240429
8% of complaints: power train — 4 distinct reports on file.
6% of complaints: service brakes — 3 distinct reports on file.
CRASH INJURYShow complaint excerpts
I can be driving on a flat surface with out the car been on eco mode and the car shuts off for no reason without and light on the dash board I have to wait a few secs to restart the car ,brakes don't stop like they should very loud grinding noise...
NHTSA ODI report, 20220817
6% of complaints: forward collision avoidance — 3 distinct reports on file.
CRASH INJURYShow complaint excerpts
I reported multiple times to Mercedes USA that the vehicle was experiencing electrical issues as I was periodically loosing power and/or control over the vehicle.
NHTSA ODI report, 20230725
SAFETY TIMELINE
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
Campaign 20V089000 — check if this car was fixed
Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating.
Remedy: MBUSA will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110005.
Campaign 20V671000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.
Campaign 21V058000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles.
Remedy: MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.
Campaign 21V071000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373.
Campaign 21V354000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles.
Remedy: Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 21V832000 — check if this car was fixed
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available.
Campaign 21V509000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.
Campaign 22V365000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles.
Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 22V680000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles.
Remedy: Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.
Campaign 22V936000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles.
Remedy: Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 23V177000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.
Remedy: Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 23V835000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024.
Campaign 23V880000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly.
Remedy: Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100006.
Campaign 24V724000 — check if this car was fixed
BUY-SMART CHECKLIST
2021 Mercedes-Benz GLE 350 — pre-purchase inspection
- Test/inspect for engine issues (22 reports on file for this year).
- Test/inspect for electrical system issues (9 reports on file for this year).
- Test/inspect for power train issues (4 reports on file for this year).
- Verify recall 20V089000 (electrical system) has been completed.
- Verify recall 20V671000 (seat belts) has been completed.
- Verify recall 21V058000 (communication, electrical system) has been completed.
- Verify recall 21V071000 (electronic stability control (esc)) has been completed.
- Verify recall 21V354000 (back over prevention, electrical system) has been completed.
- Verify recall 21V832000 (visibility) has been completed.
- Verify recall 21V509000 (exterior lighting) has been completed.
- Verify recall 22V365000 (communication, electrical system) has been completed.
- Verify recall 22V680000 (structure) has been completed.
- Verify recall 22V936000 (steering) has been completed.
- Verify recall 23V177000 (visibility) has been completed.
- Verify recall 23V835000 (electrical system) has been completed.
- Verify recall 23V880000 (fuel system, gasoline) has been completed.
- Verify recall 24V724000 (electrical system) has been completed.
FAQ
Is the 2021 Mercedes-Benz GLE 350 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2021 Mercedes-Benz GLE 350?
The most-reported component is engine, accounting for 46% of complaints on file.
How many recalls does the 2021 Mercedes-Benz GLE 350 have?
14 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.