2020 Mercedes-Benz GLE 350
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2018 | 40 |
| 2019 | 1 |
| 2020 | 88 |
| 2021 | 48 |
| 2022 | 33 |
| 2023 | 15 |
| 2024 | 7 |
KNOWN PROBLEM AREAS
36% of complaints: engine — 32 distinct reports on file.
FIRE25% of complaints: electrical system — 22 distinct reports on file.
FIRE7% of complaints: power train — 6 distinct reports on file.
6% of complaints: vehicle speed control — 5 distinct reports on file.
CRASHShow complaint excerpts
WE WERE DRIVING OUR MERCEDES GLE 350 ON I 80 NEAR MILE MARKER 203.1, OHIO ON 7/11/2020 AT 7 AM. IT WAS RAINING A BIT IN MORNING. THE LANE DEPARTURE ASSIST WAS ON, AND IT WAS TURNING GREEN AND GRAY CONTINUOUSLY.
NHTSA ODI report, 20200721
6% of complaints: service brakes — 5 distinct reports on file.
CRASHSAFETY TIMELINE
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. A welding error during production may have resulted in a small hole in the floor, possibly allowing water to leak into the passenger cabin.
Remedy: MBUSA will notify owners, and dealers will seal the affected area, free of charge. The recall began July 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019060007.
Campaign 19V459000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles.
Remedy: MBUSA has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019.
Campaign 19V458000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles.
Remedy: MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 19V587000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 19V540000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4MATIC and GLE450 4MATIC vehicles. The connection between the fuel filler pipe and the fuel tank may have been improperly welded, allowing a fuel leak.
Remedy: MBUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090001.
Campaign 19V572000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
Remedy: MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 19V709000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats.
Remedy: MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 19V648000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
Campaign 20V089000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 and GLE 450 vehicles equipped with an electrically adjustable second-row seat.
Remedy: MBUSA will notify owners, and dealers will inspect and reroute the wiring harness as necessary, and repair any wire damage, free of charge. The recall began June 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 20V226000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded.
Remedy: MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.
Campaign 20V172000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 350 vehicle. One of four bolts securing the driver's seat may not have been installed correctly and may fail.
Remedy: MBUSA will notify the owner, and a dealer will inspect the driver's seat fastening bolts, tightening them as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 20V430000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill.
Remedy: MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.
Campaign 20V626000 — check if this car was fixed
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2020 GLE 350 vehicles.
Remedy: The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020.
Campaign 20V627000 — check if this car was fixed
Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating.
Remedy: MBUSA will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110005.
Campaign 20V671000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.
Campaign 21V058000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles.
Remedy: MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.
Campaign 21V071000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.
Remedy: MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.
Campaign 21V057000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles.
Remedy: Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 21V288000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373.
Campaign 21V354000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.
Remedy: Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 21V818000 — check if this car was fixed
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available.
Campaign 21V509000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE 350 vehicles.
Remedy: Dealers will replace the prefuse box, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 22V098000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE350 and GLE450 vehicles. The lighting control unit may malfunction and cause the left exterior reverse light to remain illuminated after the transmission is shifted into a different gear.
Remedy: MBUSA will notify owners, and dealers will replace the lighting control unit, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 21V056000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.
Campaign 22V365000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Campaign 22V232000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles.
Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 22V680000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles.
Remedy: Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 23V177000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Mercedes-Benz GLE 350 — pre-purchase inspection
- Test/inspect for engine issues (32 reports on file for this year).
- Test/inspect for electrical system issues (22 reports on file for this year).
- Test/inspect for power train issues (6 reports on file for this year).
- Verify recall 19V459000 (structure) has been completed.
- Verify recall 19V458000 (air bags) has been completed.
- Verify recall 19V587000 (equipment) has been completed.
- Verify recall 19V540000 (forward collision avoidance) has been completed.
- Verify recall 19V572000 (fuel system, gasoline) has been completed.
- Verify recall 19V709000 (structure) has been completed.
- Verify recall 19V648000 (equipment) has been completed.
- Verify recall 20V089000 (electrical system) has been completed.
- Verify recall 20V226000 (air bags, electrical system) has been completed.
- Verify recall 20V172000 (structure) has been completed.
- Verify recall 20V430000 (seats) has been completed.
- Verify recall 20V626000 (electrical system, exterior lighting, steering, visibility) has been completed.
- Verify recall 20V627000 (power train) has been completed.
- Verify recall 20V671000 (seat belts) has been completed.
- Verify recall 21V058000 (communication, electrical system) has been completed.
- Verify recall 21V071000 (electronic stability control (esc)) has been completed.
- Verify recall 21V057000 (structure) has been completed.
- Verify recall 21V288000 (equipment) has been completed.
- Verify recall 21V354000 (back over prevention, electrical system) has been completed.
- Verify recall 21V818000 (seats) has been completed.
- Verify recall 21V509000 (exterior lighting) has been completed.
- Verify recall 22V098000 (electrical system, exterior lighting, steering, visibility/wiper) has been completed.
- Verify recall 21V056000 (exterior lighting) has been completed.
- Verify recall 22V365000 (communication, electrical system) has been completed.
- Verify recall 22V232000 (back over prevention) has been completed.
- Verify recall 22V680000 (structure) has been completed.
- Verify recall 23V177000 (visibility) has been completed.
FAQ
Is the 2020 Mercedes-Benz GLE 350 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Mercedes-Benz GLE 350?
The most-reported component is engine, accounting for 36% of complaints on file.
How many recalls does the 2020 Mercedes-Benz GLE 350 have?
27 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.