2020 Mercedes-Benz GLB 250

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2020 Mercedes-Benz GLB 250
RENDERED 2026-08-02T12:03:48.035Z

Not enough comparison years on file yet for a fair verdict.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Mercedes-Benz GLB 250 Bar chart of distinct NHTSA complaints filed per model year, 2020 highlighted. 2020: 51 complaints 2020 2021: 28 complaints 2021 2022: 11 complaints 2022 2023: 10 complaints 2023 2024: 4 complaints 2024 2025: 0 complaints 2025
2020: 51 complaints
View as data table
YearComplaints
202051
202128
202211
202310
20244
20250

KNOWN PROBLEM AREAS

ELECTRICAL SYSTEM 18%

18% of complaints: electrical system — 9 distinct reports on file.

Show complaint excerpts

My GLB250 does not fall under recall 2020070009 however after taking it through the car wash the entire display instrument went out and car will not turn on and off. They are telling me the car had water damage and it is on me to fix?

NHTSA ODI report, 20230920

STRUCTURE 16%

16% of complaints: structure — 8 distinct reports on file.

ENGINE 12%

12% of complaints: engine — 6 distinct reports on file.

SUSPENSION 10%

10% of complaints: suspension — 5 distinct reports on file.

CRASH
Show complaint excerpts

The contact owns a 2020 Mercedes Benz GLB250. The contact stated that while her husband was driving at approximately 45 mph and merged to the left, the driver was losing control of the steering and crashed into the meridian.

NHTSA ODI report, 20220210

STRUCTURE 8%

8% of complaints: structure — 4 distinct reports on file.

SAFETY TIMELINE

R 20200731 — electrical system, structure

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components.

Remedy: MBUSA will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began July 31, 2020.

Campaign 20V246000 — check if this car was fixed

R 20201023 — structure

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The rear spoiler above the tailgate may not have been welded correctly. This could result in parts of the spoiler detaching from the vehicle.

Remedy: MBUSA will notify owners, and dealers will inspect the rear spoiler and replace it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

Campaign 20V480000 — check if this car was fixed

R 20201023 — seats

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The second row seat may not be correctly aligned within the seat track on one side, possibly causing the seat to not lock properly into place.

Remedy: MBUSA will notify owners, and dealers will inspect the installation of the second row seat and correct it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

Campaign 20V558000 — check if this car was fixed

R 20201030 — air bags

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. The window air bag in the A-pillar area may not be mounted correctly, affecting its performance.

Remedy: MBUSA will notify owners, and dealers will check the mounting of the window air bag and correct it as necessary, free of charge. The recall began October 30, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

Campaign 20V628000 — check if this car was fixed

R 20210312 — communication, electrical system

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.

Campaign 21V058000 — check if this car was fixed

R 20210521 — structure

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.

Remedy: MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Campaign 21V232000 — check if this car was fixed

R 20210628 — back over prevention, electrical system

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles.

Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373.

Campaign 21V354000 — check if this car was fixed

R 20210702 — structure

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.

Remedy: MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. Owner letters were mailed July 2, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Campaign 21V231000 — check if this car was fixed

R 20210716 — air bags

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The front passenger air bag inflator and cushion may be improperly attached inside the air bag module, which could result in the air bag cushion tearing upon deployment.

Remedy: Dealers will replace the front passenger air bag module, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060011.

Campaign 21V405000 — check if this car was fixed

R 20210720 — electrical system, structure

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components.

Remedy: Dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. Owner notification letters were mailed July 20, 2021.

Campaign 21V403000 — check if this car was fixed

R 20210903 — electrical system

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB 250 vehicles. The accessory power outlet for the second-row seating may have excessive voltage due to an incorrect voltage converter socket.

Remedy: Dealers will inspect and replace the voltage converter, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Campaign 21V526000 — check if this car was fixed

R 20210917 — air bags

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. In the event of a crash, the air bag control unit software may not activate the front seat belts and front passenger air bag properly.

Remedy: Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Campaign 21V639000 — check if this car was fixed

R 20210924 — air bags

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The side curtain air bags may not deploy properly during a crash.

Remedy: Dealers will replace the side curtain air bags, free of charge. Owner notification letters were mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Campaign 21V404000 — check if this car was fixed

R 20220107 — exterior lighting

Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles.

Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available.

Campaign 21V509000 — check if this car was fixed

R 20220422 — fuel system, gasoline

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550...

Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

Campaign 21V961000 — check if this car was fixed

R 20220708 — communication, electrical system

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.

Campaign 22V365000 — check if this car was fixed

R 20220715 — back over prevention

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

Campaign 22V232000 — check if this car was fixed

R 20220729 — steering, suspension

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.

Remedy: Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.

Campaign 21V990000 — check if this car was fixed

R 20240229 — equipment, service brakes, hydraulic

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads.

Remedy: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Campaign 23V732000 — check if this car was fixed

BUY-SMART CHECKLIST

2020 Mercedes-Benz GLB 250 — pre-purchase inspection

  • Test/inspect for electrical system issues (9 reports on file for this year).
  • Test/inspect for structure issues (8 reports on file for this year).
  • Test/inspect for engine issues (6 reports on file for this year).
  • Verify recall 20V246000 (electrical system, structure) has been completed.
  • Verify recall 20V480000 (structure) has been completed.
  • Verify recall 20V558000 (seats) has been completed.
  • Verify recall 20V628000 (air bags) has been completed.
  • Verify recall 21V058000 (communication, electrical system) has been completed.
  • Verify recall 21V232000 (structure) has been completed.
  • Verify recall 21V354000 (back over prevention, electrical system) has been completed.
  • Verify recall 21V231000 (structure) has been completed.
  • Verify recall 21V405000 (air bags) has been completed.
  • Verify recall 21V403000 (electrical system, structure) has been completed.
  • Verify recall 21V526000 (electrical system) has been completed.
  • Verify recall 21V639000 (air bags) has been completed.
  • Verify recall 21V404000 (air bags) has been completed.
  • Verify recall 21V509000 (exterior lighting) has been completed.
  • Verify recall 21V961000 (fuel system, gasoline) has been completed.
  • Verify recall 22V365000 (communication, electrical system) has been completed.
  • Verify recall 22V232000 (back over prevention) has been completed.
  • Verify recall 21V990000 (steering, suspension) has been completed.
  • Verify recall 23V732000 (equipment, service brakes, hydraulic) has been completed.

FAQ

Is the 2020 Mercedes-Benz GLB 250 reliable?

There isn't enough NHTSA complaint data on file yet to give this model year a verdict.

What are the most common problems with the 2020 Mercedes-Benz GLB 250?

The most-reported component is electrical system, accounting for 18% of complaints on file.

How many recalls does the 2020 Mercedes-Benz GLB 250 have?

19 recalls on file for this model year.

Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.