2020 Mercedes-Benz GLA 250
Only 11 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 11 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 11
- Recalls
- 5
- Investigations
- 0
- Top problem
- —
Too few to rank
Campaigns on file for 2020
None on file
Not enough data
Complaints per year
2020: 11 complaints
View as data table
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 94 |
| 2016 | 49 |
| 2017 | 30 |
| 2018 | 50 |
| 2019 | 29 |
| 2020 | 11 |
| 2021 | 17 |
| 2022 | 4 |
| 2023 | 8 |
| 2024 | 2 |
| 2025 | 3 |
| 2026 | 1 |
Known problem areas
Only 11 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Electrical system
3 of 11 total reports mention: electrical system.
Show complaint excerpts
Vehicle: 2020 Mercedes-Benz GLA 250 VIN: [XXX] I am filing a safety complaint regarding a severe, recurring defect in the Electronic Parking Brake (EPB) and vehicle braking system.
NHTSA ODI report, 2026-10-19
Also filed under Service brakes
1. POWER STEERING: STEERING WHEEL WENT OUT ON A FREEWAY ALMOST CAUSING MASSIVE COLLISION (this has happened twice) 2. Car Jerkiness: reported this to MBZ of San Rafael for 2 years (went into shop 10+ times for same issue and not resolved.
NHTSA ODI report, 2024-03-06
Also filed under Steering and engine
Tl* the contact owns a 2020 Mercedes-Benz GLA250. The contact stated that the vehicle failed to start from the cell phone. The contact tried a couple of times and started the vehicle.
NHTSA ODI report, 2020-01-29
Also filed under Power train
Steering
2 of 11 total reports mention: steering.
Power train
2 of 11 total reports mention: power train.
Engine
2 of 11 total reports mention: engine.
Wheels
1 of 11 total reports mentions: wheels.
Safety timeline
5 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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R
2021-03-12Communication, electrical system21V058000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.
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2021-03-31Communication21V072000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350,...
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021.
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2021-09-03Structure21V197000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020...
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge.
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2022-04-22Fuel system, gasoline21V961000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550...
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
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2022-07-08Communication, electrical system22V365000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.
Buy-smart checklist
2020 Mercedes-Benz GLA 250 — pre-purchase inspection
Inspect
- Electrical system: 3 reports on file for this year.
- Steering: 2 reports on file for this year.
- Power train: 2 reports on file for this year.
Verify these recalls were completed
- Recall 21V058000 · Communication, electrical system
- Recall 21V072000 · Communication
- Recall 21V197000 · Structure
- Recall 21V961000 · Fuel system, gasoline
- Recall 22V365000 · Communication, electrical system
FAQ
- Is the 2020 Mercedes-Benz GLA 250 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Mercedes-Benz GLA 250?
- The most-reported component is electrical system, accounting for 27% of complaints on file.
- How many recalls does the 2020 Mercedes-Benz GLA 250 have?
- 5 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.