2017 Mercedes-Benz GLA 250
Only 28 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 28 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 93 |
| 2016 | 48 |
| 2017 | 28 |
| 2018 | 47 |
| 2019 | 28 |
| 2020 | 8 |
| 2021 | 16 |
| 2022 | 4 |
| 2023 | 6 |
| 2024 | 2 |
| 2025 | 3 |
| 2026 | 0 |
KNOWN PROBLEM AREAS
Only 28 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
8 of 28 total reports mention: engine.
FIRE INJURYShow complaint excerpts
TL* THE CONTACT WAS LOANED A 2017 MERCEDES-BENZ GLA250. THE CONTACT WAS PROVIDED A LOANER VEHICLE WHILE HIS VEHICLE WAS BEING SERVICED AT THE DEALER. AFTER PARKING THE VEHICLE IN A GARAGE, THE CONTACT BEGAN TO SMELL A BURNING ODOR.
NHTSA ODI report, 20170503
car engine turned off by itself in the traffic. It has happened a few times when I was waiting at the traffic light or waiting in lane to make turn. The engine suddenly turned off completely and I was caught in the traffic.
NHTSA ODI report, 20231013
WHILE DRIVING ON FREEWAY AROUND 70 MPH, THE IP DISPLAY JUST SUDDENLY DISAPPEAR FOR 1 SPLIT SECOND, THEN THE CAR SHIFTED ITSELF INTO NEUTRAL AND DISPLAYED THE FOLLOWING MESSAGE: "TRANSMISSION MALFUNCTION STOP", THEN I COASTED TO THE RIGHT SHOULDER...
NHTSA ODI report, 20181108
8 of 28 total reports mention: electrical system.
FIRE INJURYShow complaint excerpts
TL* THE CONTACT WAS LOANED A 2017 MERCEDES-BENZ GLA250. THE CONTACT WAS PROVIDED A LOANER VEHICLE WHILE HIS VEHICLE WAS BEING SERVICED AT THE DEALER. AFTER PARKING THE VEHICLE IN A GARAGE, THE CONTACT BEGAN TO SMELL A BURNING ODOR.
NHTSA ODI report, 20170503
TL* THE CONTACT OWNS A 2017 MERCEDES BENZ GLA250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR.
NHTSA ODI report, 20170712
4 of 28 total reports mention: air bags.
Show complaint excerpts
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE.
NHTSA ODI report, 20171208
3 of 28 total reports mention: power train.
3 of 28 total reports mention: fuel/propulsion system.
SAFETY TIMELINE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles.
Remedy: MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 17V080000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 17V114000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Campaign 17V627000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.
Campaign 21V058000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350,...
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021.
Campaign 21V072000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles.
Remedy: MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 21V229000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020...
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge.
Campaign 21V197000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.
Campaign 22V365000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024.
Campaign 23V854000 — check if this car was fixed
BUY-SMART CHECKLIST
2017 Mercedes-Benz GLA 250 — pre-purchase inspection
- Test/inspect for engine issues (8 reports on file for this year).
- Test/inspect for electrical system issues (8 reports on file for this year).
- Test/inspect for air bags issues (4 reports on file for this year).
- Verify recall 17V080000 (air bags) has been completed.
- Verify recall 17V114000 (electrical system, engine and engine cooling) has been completed.
- Verify recall 17V627000 (air bags) has been completed.
- Verify recall 21V058000 (communication, electrical system) has been completed.
- Verify recall 21V072000 (communication) has been completed.
- Verify recall 21V229000 (steering) has been completed.
- Verify recall 21V197000 (structure) has been completed.
- Verify recall 22V365000 (communication, electrical system) has been completed.
- Verify recall 23V854000 (structure) has been completed.
FAQ
Is the 2017 Mercedes-Benz GLA 250 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2017 Mercedes-Benz GLA 250?
The most-reported component is engine, accounting for 29% of complaints on file.
How many recalls does the 2017 Mercedes-Benz GLA 250 have?
9 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.