2017 Mercedes-Benz E400
Only 20 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 20 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2015 | 15 |
| 2016 | 34 |
| 2017 | 20 |
KNOWN PROBLEM AREAS
Only 20 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
16 of 20 total reports mention: air bags.
Show complaint excerpts
Seat pressure sensor for supplemental restraint system (SRS) routinely fails. The system generates and error and disables the front passenger airbag. The condition clears when the vehicle is turned off.
NHTSA ODI report, 20250205
TAKATA AIRBAG DEFECT. I RECEIVED NOTICE OF RECALL FROM MB IN NOVEMBER, 2017, ALMOST 8 MONTHS AGO.
NHTSA ODI report, 20180507
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE.
NHTSA ODI report, 20180123
2 of 20 total reports mention: seats.
INJURYShow complaint excerpts
Safety Issue. The Chrome on the lever to make the seat move forward to access the back seat has sharp razor blade ridges. It has cut my hand open multiple times as well as my wife and a friend. A lot of blood, this is a serious issue.
NHTSA ODI report, 20230411
Seat pressure sensor for supplemental restraint system (SRS) routinely fails. The system generates and error and disables the front passenger airbag. The condition clears when the vehicle is turned off.
NHTSA ODI report, 20250205
1 of 20 total reports mentions: tires.
Show complaint excerpts
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E400 CONVERTIBLE EQUIPPED WITH MICHELIN M+S TUBELESS RADIO X TIRES, SIZE: 255/35/R18 94H (NA). WHILE DRIVING 60 MPH, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS FLAT.
NHTSA ODI report, 20170920
1 of 20 total reports mentions: structure.
INJURYShow complaint excerpts
The contact owns a 2017 Mercedes-Benz E400 Coupe. The contact stated that the silver metal coating on the seat release lever was rough and jagged on both driver and passenger sides of the two door vehicle.
NHTSA ODI report, 20260305
1 of 20 total reports mentions: steering.
SAFETY TIMELINE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016.
Remedy: MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.
Campaign 16V831000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles.
Remedy: MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 17V080000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 17V114000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Campaign 17V627000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz E300 4Matic, E300, E43 AMG, and E400 vehicles.
Remedy: MBUSA will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge. The recall is expected to begin in June 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 18V271000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250...
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 19V010000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E450 4MATIC Wagon, 2017-2018 E400 4MATIC Wagon, and 2018-2019 E63S 4MATIC Wagon vehicles. The rear spoiler may detach.
Remedy: MBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 19V676000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.
Campaign 21V058000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
BUY-SMART CHECKLIST
2017 Mercedes-Benz E400 — pre-purchase inspection
- Test/inspect for air bags issues (16 reports on file for this year).
- Test/inspect for seats issues (2 reports on file for this year).
- Test/inspect for tires issues (1 reports on file for this year).
- Verify recall 16V831000 (structure) has been completed.
- Verify recall 17V080000 (air bags) has been completed.
- Verify recall 17V114000 (electrical system, engine and engine cooling) has been completed.
- Verify recall 17V627000 (air bags) has been completed.
- Verify recall 18V271000 (exterior lighting) has been completed.
- Verify recall 19V010000 (air bags) has been completed.
- Verify recall 19V676000 (structure) has been completed.
- Verify recall 21V058000 (communication, electrical system) has been completed.
FAQ
Is the 2017 Mercedes-Benz E400 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2017 Mercedes-Benz E400?
The most-reported component is air bags, accounting for 80% of complaints on file.
How many recalls does the 2017 Mercedes-Benz E400 have?
8 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.