2020 Mercedes-Benz E 450
Only 8 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 8 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2019 | 17 |
| 2020 | 8 |
| 2021 | 7 |
| 2022 | 11 |
| 2023 | 17 |
| 2024 | 2 |
KNOWN PROBLEM AREAS
Only 8 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
3 of 8 total reports mention: back over prevention.
Show complaint excerpts
The contact owns a 2020 Mercedes-Benz E450. The contact stated that while reversing, the rearview camera image failed to display. An image indicating that the rearview camera was inoperable was displayed on the infotainment system screen.
NHTSA ODI report, 20250114
The contact owns a 2020 Mercedes-Benz E450. The contact stated that while shifted into reverse, the back over prevention camera displayed the rear view of the vehicle for approximately 10-seconds before going black.
NHTSA ODI report, 20240712
2 of 8 total reports mention: structure.
INJURYShow complaint excerpts
THE DOOR HINGES ARE DEFECTIVE. WHEN THE DOOR IS OPENED, IT CLOSES TOO QUICKLY. THE DETENTS DO NOT WORK. THEY DO NOT HOLD THE DOOR AJAR. THIS IS A LONG, HEAVY DOOR AND WHEN IT SLAMS SHUT ON YOUR LEG, ANKLE OR FOOT IT REALLY HURTS!
NHTSA ODI report, 20201230
1 of 8 total reports mentions: tires.
1 of 8 total reports mentions: latches/locks/linkages.
Show complaint excerpts
The contact owns a 2020 Mercedes-Benz E450. The contact stated while attempting to open and close the door, the door failed to remain open. Additionally, on several occasions, the door closed independently.
NHTSA ODI report, 20210602
1 of 8 total reports mentions: engine.
FIREShow complaint excerpts
On October 2, 2021, car caught fire in the engine compartment while car was turned off under carport of home. Car mileage was 18,000.
NHTSA ODI report, 20211024
SAFETY TIMELINE
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
Campaign 20V068000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450 Coupe vehicles. The front left seatbelt may be improperly installed, potentially allowing the seatbelt to contact sharp metal components and damage the seatbelt webbing.
Remedy: MBUSA will notify owners, and dealers will inspect and reroute the front left seatbelt as necessary, or replace it if the webbing is damaged, free of charge. The recall began May 22,2020.
Campaign 20V228000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched.
Remedy: MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
Campaign 20V328000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.
Campaign 21V058000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550...
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
Campaign 21V961000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.
Campaign 22V365000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Campaign 22V232000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Mercedes-Benz E 450 — pre-purchase inspection
- Test/inspect for back over prevention issues (3 reports on file for this year).
- Test/inspect for structure issues (2 reports on file for this year).
- Test/inspect for tires issues (1 reports on file for this year).
- Verify recall 20V068000 (communication) has been completed.
- Verify recall 20V228000 (seat belts) has been completed.
- Verify recall 20V328000 (seats) has been completed.
- Verify recall 21V058000 (communication, electrical system) has been completed.
- Verify recall 21V961000 (fuel system, gasoline) has been completed.
- Verify recall 22V365000 (communication, electrical system) has been completed.
- Verify recall 22V232000 (back over prevention) has been completed.
FAQ
Is the 2020 Mercedes-Benz E 450 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Mercedes-Benz E 450?
The most-reported component is back over prevention, accounting for 38% of complaints on file.
How many recalls does the 2020 Mercedes-Benz E 450 have?
7 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.