2020 Mercedes-Benz E 350
Only 8 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 8 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 8
- Recalls
- 6
- Investigations
- 0
- Top problem
- —
Too few to rank
Campaigns on file for 2020
None on file
Not enough data
Complaints per year
2020: 8 complaints
View as data table
| Year | Complaints |
|---|---|
| 2020 | 8 |
| 2021 | 13 |
| 2022 | 8 |
| 2023 | 6 |
| 2024 | 5 |
| 2025 | 2 |
| 2026 | 1 |
Known problem areas
Only 8 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Engine
3 of 8 total reports mention: engine.
Show complaint excerpts
There was smoke coming from from the engine compartment and spontaneous fire started while the car was at a stop light. The car was totally damaged. The car has less than 15000 miles driven. It is still under warranty.
NHTSA ODI report, 2024-09-24
Also filed under Electrical system
Electrical system
2 of 8 total reports mention: electrical system.
Show complaint excerpts
Please see attached pdf. It concerns the trunk opening and closing mechanism which is supposed to signal when something is in the way before it closes. The trunk closed without warning on my head.
NHTSA ODI report, 2020-11-12
Visibility
1 of 8 total reports mentions: visibility, most commonly citing sun/moon roof assembly.
Show complaint excerpts
The contact owns a 2020 Mercedes Benz E350. The contact stated that while driving at 60 MPH, she heard a loud abnormal sound emit from the vehicle as glass shattered from the vehicle's panoramic sunroof.
NHTSA ODI report, 2022-11-15
Power train
1 of 8 total reports mentions: power train.
Show complaint excerpts
The contact owns a 2020 Mercedes-Benz E350.
NHTSA ODI report, 2023-12-21
Fuel/propulsion system
1 of 8 total reports mentions: fuel/propulsion system.
Safety timeline
6 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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R
2020-04-14Communication20V068000 Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
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2020-08-17Engine and engine cooling20V364000 Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines.
Remedy: MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
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2021-03-12Communication, electrical system21V058000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.
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2022-04-22Fuel system, gasoline21V961000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550...
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
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2022-07-08Communication, electrical system22V365000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.
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2022-07-15Back over prevention22V232000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Buy-smart checklist
2020 Mercedes-Benz E 350 — pre-purchase inspection
Inspect
- Engine: 3 reports on file for this year.
- Electrical system: 2 reports on file for this year.
- Visibility: 1 report on file for this year.
Verify these recalls were completed
- Recall 20V068000 · Communication
- Recall 20V364000 · Engine and engine cooling
- Recall 21V058000 · Communication, electrical system
- Recall 21V961000 · Fuel system, gasoline
- Recall 22V365000 · Communication, electrical system
- Recall 22V232000 · Back over prevention
FAQ
- Is the 2020 Mercedes-Benz E 350 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Mercedes-Benz E 350?
- The most-reported component is engine, accounting for 38% of complaints on file.
- How many recalls does the 2020 Mercedes-Benz E 350 have?
- 6 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.