2013 Mercedes-Benz CLS550
Only 4 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 4 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2010 | 1 |
| 2011 | 4 |
| 2012 | 23 |
| 2013 | 4 |
| 2014 | 10 |
| 2015 | 1 |
| 2017 | 1 |
KNOWN PROBLEM AREAS
Only 4 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
1 of 4 total reports mentions: service brakes.
Show complaint excerpts
I brought the car to my Mercedes dealer for a State required safety and emissions inspection. It passed but they said the rear brake line were rusted and needed replacement at a cost of $2546.00.
NHTSA ODI report, 20231116
1 of 4 total reports mentions: seat belts.
Show complaint excerpts
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ CLS550. THE CONTACT STATED THAT THE SEAT BELT DID NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.
NHTSA ODI report, 20171018
1 of 4 total reports mentions: power train.
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Car looses communication with the Electronic Ignition System (keyless system) and while rolling to a stop light, slams the car into park while still rolling.
NHTSA ODI report, 20220411
1 of 4 total reports mentions: fuel system, gasoline.
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TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ CLS550. THE CONTACT STATED THAT AFTER REFUELING AND PARKING IN THE GARAGE, THE ODOR OF FUEL WAS PRESENT COMING FROM THE VEHICLE.
NHTSA ODI report, 20201207
1 of 4 total reports mentions: electrical system.
Show complaint excerpts
Car looses communication with the Electronic Ignition System (keyless system) and while rolling to a stop light, slams the car into park while still rolling.
NHTSA ODI report, 20220411
SAFETY TIMELINE
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339.
Campaign 15V088000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P.
Remedy: MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.
Campaign 15V137000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019.
Campaign 19V787000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
BUY-SMART CHECKLIST
2013 Mercedes-Benz CLS550 — pre-purchase inspection
- Test/inspect for service brakes issues (1 reports on file for this year).
- Test/inspect for seat belts issues (1 reports on file for this year).
- Test/inspect for power train issues (1 reports on file for this year).
- Verify recall 15V088000 (structure) has been completed.
- Verify recall 15V137000 (exterior lighting) has been completed.
- Verify recall 19V787000 (communication) has been completed.
FAQ
Is the 2013 Mercedes-Benz CLS550 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2013 Mercedes-Benz CLS550?
The most-reported component is service brakes, accounting for 25% of complaints on file.
How many recalls does the 2013 Mercedes-Benz CLS550 have?
3 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.