2011 Mercedes-Benz CLS550
Only 4 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 4 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 4
- Recalls
- 3
- Investigations
- 1
- Top problem
- —
Too few to rank
Campaigns on file for 2011
Opened by NHTSA
Not enough data
Complaints per year
2011: 4 complaints
View as data table
| Year | Complaints |
|---|---|
| 2006 | 7 |
| 2007 | 35 |
| 2008 | 17 |
| 2009 | 4 |
| 2010 | 1 |
| 2011 | 4 |
| 2012 | 23 |
| 2013 | 4 |
| 2014 | 10 |
| 2015 | 1 |
| 2017 | 1 |
Known problem areas
Only 4 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Seats
1 of 4 total reports mentions: seats.
Power train
1 of 4 total reports mentions: power train, most commonly citing automatic transmission.
Show complaint excerpts
Tl* the contact owns a 2011 Mercedes Benz cls 550. The contact stated that the vehicle lunged forward after being shifted into drive and driven out of a driveway.
NHTSA ODI report, 2012-03-14
Fuel/propulsion system
1 of 4 total reports mentions: fuel/propulsion system.
Show complaint excerpts
I smell gas fumes in and around the vehicle. I am worry because the smell is very strong were the baby car seat is, he is inhaling all that fumed.
NHTSA ODI report, 2015-01-06
Electrical system
1 of 4 total reports mentions: electrical system.
Show complaint excerpts
Today, I was informed buy the mercedes benz dealer service specialist at intake, at the only dealer in fayetteville n.c. 3203 bragg blvd.
NHTSA ODI report, 2014-11-17
Safety timeline
3 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2013-12-20Engineering analysisClosed 2014-05-12 Loss of rear lighting assembly
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2020-07-10Visibility19V918000 Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
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2023-02-03Visibility22V954000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918.
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2025-01-10Visibility24V874000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Buy-smart checklist
2011 Mercedes-Benz CLS550 — pre-purchase inspection
Inspect
- Seats: 1 report on file for this year.
- Power train: 1 report on file for this year.
- Fuel/propulsion system: 1 report on file for this year.
Verify these recalls were completed
- Recall 19V918000 · Visibility
- Recall 22V954000 · Visibility
- Recall 24V874000 · Visibility
FAQ
- Is the 2011 Mercedes-Benz CLS550 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2011 Mercedes-Benz CLS550?
- The most-reported component is seats, accounting for 25% of complaints on file.
- How many recalls does the 2011 Mercedes-Benz CLS550 have?
- 3 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.