2015 Mercedes-Benz CLA250

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2015 Mercedes-Benz CLA250
RENDERED 2026-11-01T12:57:54.326Z

Not enough comparison years on file yet for a fair verdict.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
61
Recalls
7

Campaigns on file for 2015

Investigations
2

Opened by NHTSA

Top problem
Engine

23% of complaints

Complaints per year

2012: 7 complaints 2012 2013: 9 complaints 2013 2014: 179 complaints 2014 2015: 61 complaints 2015 61 2016: 66 complaints 2016 2017: 28 complaints 2017 2018: 0 complaints 2018 2019: 0 complaints 2019
2012: 7 complaints 2012 2013: 9 complaints 2013 2014: 179 complaints 2014 2015: 61 complaints 2015 61 2016: 66 complaints 2016 2017: 28 complaints 2017 2018: 0 complaints 2018 2019: 0 complaints 2019
2012: 7 complaints 2012 2013: 9 complaints 2013 2014: 179 complaints 2014 2015: 61 complaints 2015 61 2016: 66 complaints 2016 2017: 28 complaints 2017 2018: 0 complaints 2018 2019: 0 complaints 2019

2015: 61 complaints

View as data table
YearComplaints
20127
20139
2014179
201561
201666
201728
20180
20190

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Engine

23% · 14 reports
Show complaint excerpts

Tl* the contact owns a 2015 Mercedes-Benz CLA250. While driving 75 MPH, the vehicle independently began to decelerate and lost power.

NHTSA ODI report, 2016-10-14

Also filed under Vehicle speed control

Air bags

13% · 8 reports
CRASHINJURY
Show complaint excerpts

The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that the air bag warning light was illuminated.

NHTSA ODI report, 2025-07-24

Also filed under Electrical system and engine and engine cooling

I was involved in an accident 12/14/17, in which my car was totaled. I was driving on a three lane highway when someone hit me on my rear passenger side panel & then I hit a light pole head on. The cars were going at least 65MPH or more.

NHTSA ODI report, 2018-01-18

Also filed under Structure

Structure

11% · 7 reports

Most commonly citing body.

CRASHINJURY

Power train

10% · 6 reports

Electrical system

10% · 6 reports
CRASHINJURY

Safety timeline

7 recalls · 2 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2015-12-23Engine and engine cooling15V662000 Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2015 CLA250, CLA250 4Matic, GLA250, GLA250 4Matic, and 2016 SLK300 roadster vehicles manufactured July 17, 2015, to August 31, 2015.

    Remedy: Mercedes-Benz will notify owners, and dealers will replace the affected camshafts, free of charge. Interim notices were mailed to owners on December 9, 2015. The recall began on December 23, 2015.

  2. R
    2017-08-31Electrical system, engine and engine cooling17V114000 Mercedes-Benz USA, LLC.

    Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

  3. R
    2017-12-06Air bags17V627000 Mercedes-Benz USA, LLC.

    Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

  4. R
    2019-12-23Communication19V787000 Mercedes-Benz USA, LLC.

    Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019.

  5. R
    2020-07-31Air bags19V892000 Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles.

    Remedy: MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.

  6. I
    2021-01-08Preliminary evaluationClosed 2021-10-14 Front Roof Panel Detachment
  7. R
    2021-09-03Structure21V197000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020...

    Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge.

  8. I
    2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture
  9. R
    2024-03-22Structure23V854000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details.

    Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024.

Buy-smart checklist

2015 Mercedes-Benz CLA250 — pre-purchase inspection

Inspect

  • Engine: 14 reports on file for this year.
  • Air bags: 8 reports on file for this year.
  • Structure: 7 reports on file for this year.

Verify these recalls were completed

  • Recall 15V662000 · Engine and engine cooling
  • Recall 17V114000 · Electrical system, engine and engine cooling
  • Recall 17V627000 · Air bags
  • Recall 19V787000 · Communication
  • Recall 19V892000 · Air bags
  • Recall 21V197000 · Structure
  • Recall 23V854000 · Structure

FAQ

Is the 2015 Mercedes-Benz CLA250 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2015 Mercedes-Benz CLA250?
The most-reported component is engine, accounting for 23% of complaints on file.
How many recalls does the 2015 Mercedes-Benz CLA250 have?
7 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.