2015 Mercedes-Benz CLA250
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2012 | 7 |
| 2013 | 9 |
| 2014 | 177 |
| 2015 | 61 |
| 2016 | 64 |
| 2017 | 27 |
| 2018 | 0 |
| 2019 | 0 |
KNOWN PROBLEM AREAS
23% of complaints: engine — 14 distinct reports on file.
Show complaint excerpts
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. WHILE DRIVING 75 MPH, THE VEHICLE INDEPENDENTLY BEGAN TO DECELERATE AND LOST POWER.
NHTSA ODI report, 20161014
13% of complaints: air bags — 8 distinct reports on file.
CRASH INJURYShow complaint excerpts
The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that the air bag warning light was illuminated.
NHTSA ODI report, 20250724
I WAS INVOLVED IN AN ACCIDENT 12/14/17, IN WHICH MY CAR WAS TOTALED. I WAS DRIVING ON A THREE LANE HIGHWAY WHEN SOMEONE HIT ME ON MY REAR PASSENGER SIDE PANEL & THEN I HIT A LIGHT POLE HEAD ON. THE CARS WERE GOING AT LEAST 65MPH OR MORE.
NHTSA ODI report, 20180118
10% of complaints: power train — 6 distinct reports on file.
10% of complaints: electrical system — 6 distinct reports on file.
CRASH INJURYShow complaint excerpts
The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that the air bag warning light was illuminated.
NHTSA ODI report, 20250724
8% of complaints: structure — 5 distinct reports on file.
CRASH INJURYShow complaint excerpts
I WAS INVOLVED IN AN ACCIDENT 12/14/17, IN WHICH MY CAR WAS TOTALED. I WAS DRIVING ON A THREE LANE HIGHWAY WHEN SOMEONE HIT ME ON MY REAR PASSENGER SIDE PANEL & THEN I HIT A LIGHT POLE HEAD ON. THE CARS WERE GOING AT LEAST 65MPH OR MORE.
NHTSA ODI report, 20180118
SAFETY TIMELINE
Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2015 CLA250, CLA250 4Matic, GLA250, GLA250 4Matic, and 2016 SLK300 roadster vehicles manufactured July 17, 2015, to August 31, 2015.
Remedy: Mercedes-Benz will notify owners, and dealers will replace the affected camshafts, free of charge. Interim notices were mailed to owners on December 9, 2015. The recall began on December 23, 2015.
Campaign 15V662000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 17V114000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Campaign 17V627000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019.
Campaign 19V787000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles.
Remedy: MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.
Campaign 19V892000 — check if this car was fixed
Front Roof Panel Detachment
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020...
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge.
Campaign 21V197000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024.
Campaign 23V854000 — check if this car was fixed
BUY-SMART CHECKLIST
2015 Mercedes-Benz CLA250 — pre-purchase inspection
- Test/inspect for engine issues (14 reports on file for this year).
- Test/inspect for air bags issues (8 reports on file for this year).
- Test/inspect for power train issues (6 reports on file for this year).
- Verify recall 15V662000 (engine and engine cooling) has been completed.
- Verify recall 17V114000 (electrical system, engine and engine cooling) has been completed.
- Verify recall 17V627000 (air bags) has been completed.
- Verify recall 19V787000 (communication) has been completed.
- Verify recall 19V892000 (air bags) has been completed.
- Verify recall 21V197000 (structure) has been completed.
- Verify recall 23V854000 (structure) has been completed.
FAQ
Is the 2015 Mercedes-Benz CLA250 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2015 Mercedes-Benz CLA250?
The most-reported component is engine, accounting for 23% of complaints on file.
How many recalls does the 2015 Mercedes-Benz CLA250 have?
7 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.