Is the 2014 Mercedes-Benz CLA250 reliable?

There isn't enough NHTSA complaint data on file yet to give this model year a verdict.

What are the most common problems with the 2014 Mercedes-Benz CLA250?

The most-reported component is engine, accounting for 37% of complaints on file.

How many recalls does the 2014 Mercedes-Benz CLA250 have?

6 recalls on file for this model year.

2014 Mercedes-Benz CLA250

○ Not enough data

2014 Mercedes-Benz CLA250
RENDERED 2026-11-01T12:57:52.425Z

Not enough comparison years on file yet for a fair verdict.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints: 179
Recalls: 6
Investigations: 2
Top problem: Engine

Complaints per year

2014: 179 complaints

View as data table

Year	Complaints
2012	7
2013	9
2014	179
2015	61
2016	66
2017	28
2018	0
2019	0

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Engine

37% · 66 reports

CRASHFIREINJURY

Show complaint excerpts

The contact owns a 2014 Mercedes-Benz CLA-Class. The contact stated that upon approaching the vehicle, she discovered that the driver's side window was shattered. The sunroof was brown, and there was a hole in the dashboard showing the engine.

NHTSA ODI report, 2026-03-10

Also filed under Air bags

Electrical system

25% · 44 reports

Most commonly citing software.

CRASHFIREINJURY

Show complaint excerpts

Purchased a mercedes cla 250C, and have had it became inoperative while driving on the beltway in Washington d.c. Traffic, and more recently on the i-5 in san diego on 1/21/2017 during rain at speeds of 60+ MPH in heavy traffic.

NHTSA ODI report, 2017-02-02

Also filed under Vehicle speed control and electronic stability control (esc)

Vehicle speed control

20% · 36 reports

CRASHINJURY

Electronic stability control (esc)

11% · 20 reports

CRASHINJURY

Power train

11% · 20 reports

Most commonly citing differential unit.

CRASHINJURY

Safety timeline

6 recalls · 2 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

R

2015-08-18Air bags, electrical system, visibility/wiper15V426000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA 250C vehicles manufactured September 10, 2014, to September 11, 2014, 2014 CLA 250C 4Matic vehicles manufactured September 13, 2014, to September 25, 2014, and 2014 CLA 45 AMG...

Remedy: MBUSA will notify owners, and dealers will inspect the position and orientation of the fuses, and if necessary, replace the fuse box, free of charge. The recall began on August 18, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.

Check if this car was fixed →
R

2017-07-21Service brakes, hydraulic16V901000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA250 vehicles manufactured December 14, 2012, to April 24, 2013 equipped with gasoline engines.

Remedy: MBUSA will notify owners, and dealers will replace the connector end fitting at the brake booster, free of charge. The recall began July 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Check if this car was fixed →
R

2017-12-06Air bags17V627000 Mercedes-Benz USA, LLC.

Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Check if this car was fixed →
R

2019-12-23Communication19V787000 Mercedes-Benz USA, LLC.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019.

Check if this car was fixed →
I
2021-01-08Preliminary evaluationClosed 2021-10-14 Front Roof Panel Detachment
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2021-09-03Structure21V197000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020...

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge.

Check if this car was fixed →
I
2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture
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2024-03-22Structure23V854000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024.

Check if this car was fixed →

Buy-smart checklist

2014 Mercedes-Benz CLA250 — pre-purchase inspection

Inspect

Engine: 66 reports on file for this year.
Electrical system: 44 reports on file for this year.
Vehicle speed control: 36 reports on file for this year.

Verify these recalls were completed

Recall 15V426000 · Air bags, electrical system, visibility/wiper
Recall 16V901000 · Service brakes, hydraulic
Recall 17V627000 · Air bags
Recall 19V787000 · Communication
Recall 21V197000 · Structure
Recall 23V854000 · Structure

FAQ

Is the 2014 Mercedes-Benz CLA250 reliable?: There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2014 Mercedes-Benz CLA250?: The most-reported component is engine, accounting for 37% of complaints on file.
How many recalls does the 2014 Mercedes-Benz CLA250 have?: 6 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.