2014 Mercedes-Benz CLA250
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2012 | 7 |
| 2013 | 9 |
| 2014 | 177 |
| 2015 | 61 |
| 2016 | 64 |
| 2017 | 27 |
| 2018 | 0 |
| 2019 | 0 |
KNOWN PROBLEM AREAS
37% of complaints: engine — 66 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
The contact owns a 2014 Mercedes-Benz CLA-Class. The contact stated that upon approaching the vehicle, she discovered that the driver's side window was shattered. The sunroof was brown, and there was a hole in the dashboard showing the engine.
NHTSA ODI report, 20260310
24% of complaints: electrical system — 43 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
PURCHASED A MERCEDES CLA 250C, AND HAVE HAD IT BECAME INOPERATIVE WHILE DRIVING ON THE BELTWAY IN WASHINGTON D.C. TRAFFIC, AND MORE RECENTLY ON THE I-5 IN SAN DIEGO ON 1/21/2017 DURING RAIN AT SPEEDS OF 60+ MPH IN HEAVY TRAFFIC.
NHTSA ODI report, 20170202
20% of complaints: vehicle speed control — 36 distinct reports on file.
CRASH INJURYShow complaint excerpts
PURCHASED A MERCEDES CLA 250C, AND HAVE HAD IT BECAME INOPERATIVE WHILE DRIVING ON THE BELTWAY IN WASHINGTON D.C. TRAFFIC, AND MORE RECENTLY ON THE I-5 IN SAN DIEGO ON 1/21/2017 DURING RAIN AT SPEEDS OF 60+ MPH IN HEAVY TRAFFIC.
NHTSA ODI report, 20170202
11% of complaints: electronic stability control (esc) — 20 distinct reports on file.
CRASH INJURYShow complaint excerpts
PURCHASED A MERCEDES CLA 250C, AND HAVE HAD IT BECAME INOPERATIVE WHILE DRIVING ON THE BELTWAY IN WASHINGTON D.C. TRAFFIC, AND MORE RECENTLY ON THE I-5 IN SAN DIEGO ON 1/21/2017 DURING RAIN AT SPEEDS OF 60+ MPH IN HEAVY TRAFFIC.
NHTSA ODI report, 20170202
11% of complaints: power train — 19 distinct reports on file.
CRASH INJURYSAFETY TIMELINE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA 250C vehicles manufactured September 10, 2014, to September 11, 2014, 2014 CLA 250C 4Matic vehicles manufactured September 13, 2014, to September 25, 2014, and 2014 CLA 45 AMG...
Remedy: MBUSA will notify owners, and dealers will inspect the position and orientation of the fuses, and if necessary, replace the fuse box, free of charge. The recall began on August 18, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 15V426000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA250 vehicles manufactured December 14, 2012, to April 24, 2013 equipped with gasoline engines.
Remedy: MBUSA will notify owners, and dealers will replace the connector end fitting at the brake booster, free of charge. The recall began July 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 16V901000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Campaign 17V627000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019.
Campaign 19V787000 — check if this car was fixed
Front Roof Panel Detachment
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020...
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge.
Campaign 21V197000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024.
Campaign 23V854000 — check if this car was fixed
BUY-SMART CHECKLIST
2014 Mercedes-Benz CLA250 — pre-purchase inspection
- Test/inspect for engine issues (66 reports on file for this year).
- Test/inspect for electrical system issues (43 reports on file for this year).
- Test/inspect for vehicle speed control issues (36 reports on file for this year).
- Verify recall 15V426000 (air bags, electrical system, visibility/wiper) has been completed.
- Verify recall 16V901000 (service brakes, hydraulic) has been completed.
- Verify recall 17V627000 (air bags) has been completed.
- Verify recall 19V787000 (communication) has been completed.
- Verify recall 21V197000 (structure) has been completed.
- Verify recall 23V854000 (structure) has been completed.
FAQ
Is the 2014 Mercedes-Benz CLA250 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2014 Mercedes-Benz CLA250?
The most-reported component is engine, accounting for 37% of complaints on file.
How many recalls does the 2014 Mercedes-Benz CLA250 have?
6 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.