2020 Mercedes-Benz CLA 250

○ Not enough data
2020 Mercedes-Benz CLA 250
RENDERED 2026-11-01T14:02:09.304Z

Only 20 complaints on file — too few for a fair verdict.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Only 20 complaints on file — too few for a fair verdict. The data below is complete but unranked.

Complaints
20

Too few to rank

Recalls
11

Campaigns on file for 2020

Investigations
0

None on file

Top problem
—

Not enough data

Complaints per year

2018: 41 complaints 2018 2019: 23 complaints 2019 2020: 20 complaints 2020 20 2021: 6 complaints 2021 2022: 1 complaint 2022 2023: 6 complaints 2023 2024: 2 complaints 2024 2025: 1 complaint 2025
2018: 41 complaints 2018 2019: 23 complaints 2019 2020: 20 complaints 2020 20 2021: 6 complaints 2021 2022: 1 complaint 2022 2023: 6 complaints 2023 2024: 2 complaints 2024 2025: 1 complaint 2025
2018: 41 complaints 2018 2019: 23 complaints 2019 2020: 20 complaints 2020 20 2021: 6 complaints 2021 2022: 1 complaint 2022 2023: 6 complaints 2023 2024: 2 complaints 2024 2025: 1 complaint 2025

2020: 20 complaints

View as data table
YearComplaints
201841
201923
202020
20216
20221
20236
20242
20251

Known problem areas

Only 20 complaints on file for this model year — too few to rank by share. Raw counts only, below.

Electrical system

5 of 20 total reports mention: electrical system.

Engine

4 of 20 total reports mention: engine.

Show complaint excerpts

The turbo and turbo charger is going out on my car

NHTSA ODI report, 2026-08-26

Back over prevention

4 of 20 total reports mention: back over prevention, most commonly citing camera and warnings.

Fuel/propulsion system

3 of 20 total reports mention: fuel/propulsion system.

Steering

2 of 20 total reports mention: steering.

INJURY

Safety timeline

11 recalls · 0 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2019-10-29Air bags19V685000 Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 A 220 and A 220 4MATIC, 2020 CLA 250, CLA 250 4 MATIC, GLC 300 Coupe 4MATIC, GLC 300 and GLC 300 4MATIC vehicles.

    Remedy: MBUSA will notify owners, and dealers will inspect the driver airbag module and replace it, as necessary, free of charge. The recall began October 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

  2. R
    2020-03-31Electrical system20V089000 Mercedes-Benz USA, LLC.

    Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

  3. R
    2021-03-12Communication, electrical system21V058000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.

  4. R
    2021-03-31Communication21V072000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350,...

    Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021.

  5. R
    2021-06-28Back over prevention, electrical system21V354000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles.

    Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373.

  6. R
    2022-01-21Steering21V989000 Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.

    Remedy: A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

  7. R
    2022-04-22Fuel system, gasoline21V961000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550...

    Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

  8. R
    2022-07-08Communication, electrical system22V365000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.

  9. R
    2022-07-15Back over prevention22V232000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles.

    Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

  10. R
    2024-02-29Equipment, service brakes, hydraulic23V732000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads.

    Remedy: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

  11. R
    Date not on fileLatches/locks/linkages26V481000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information.

    Remedy: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372.

Buy-smart checklist

2020 Mercedes-Benz CLA 250 — pre-purchase inspection

Inspect

  • Electrical system: 5 reports on file for this year.
  • Engine: 4 reports on file for this year.
  • Back over prevention: 4 reports on file for this year.

Verify these recalls were completed

  • Recall 26V481000 · Latches/locks/linkages
  • Recall 19V685000 · Air bags
  • Recall 20V089000 · Electrical system
  • Recall 21V058000 · Communication, electrical system
  • Recall 21V072000 · Communication
  • Recall 21V354000 · Back over prevention, electrical system
  • Recall 21V989000 · Steering
  • Recall 21V961000 · Fuel system, gasoline
  • Recall 22V365000 · Communication, electrical system
  • Recall 22V232000 · Back over prevention
  • Recall 23V732000 · Equipment, service brakes, hydraulic

FAQ

Is the 2020 Mercedes-Benz CLA 250 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Mercedes-Benz CLA 250?
The most-reported component is electrical system, accounting for 25% of complaints on file.
How many recalls does the 2020 Mercedes-Benz CLA 250 have?
11 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.