2018 Mercedes-Benz CLA 250

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2018 Mercedes-Benz CLA 250
RENDERED 2026-08-02T12:02:44.924Z

Not enough comparison years on file yet for a fair verdict.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Mercedes-Benz CLA 250 Bar chart of distinct NHTSA complaints filed per model year, 2018 highlighted. 2018: 38 complaints 2018 2019: 22 complaints 2019 2020: 19 complaints 2020 2021: 5 complaints 2021 2022: 1 complaints 2022 2023: 6 complaints 2023 2024: 2 complaints 2024 2025: 1 complaints 2025
2018: 38 complaints
View as data table
YearComplaints
201838
201922
202019
20215
20221
20236
20242
20251

KNOWN PROBLEM AREAS

ELECTRICAL SYSTEM 21%

21% of complaints: electrical system — 8 distinct reports on file.

FIRE
Show complaint excerpts

My car randomly caught on fire, it was parked in my apartment garage for a week while I was out of town. I came back to use my car and my car remote wasn’t unlocking the car so i unlocked it manually.

NHTSA ODI report, 20230509

ENGINE 16%

16% of complaints: engine — 6 distinct reports on file.

AIR BAGS 16%

16% of complaints: air bags — 6 distinct reports on file.

CRASH INJURY
Show complaint excerpts

TL* THE CONTACT OWNED A 2018 MERCEDES-BENZ CLA250C. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY A SPEEDING VEHICLE. THE CONTACT'S VEHICLE THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY.

NHTSA ODI report, 20190213

STRUCTURE 13%

13% of complaints: structure — 5 distinct reports on file.

Show complaint excerpts

roof front panel coating peeling off - there has been a recall for this issue on most mercedes benz of my year - not just my model- seems to consistently be an issue for the front panel between windshield and sunroof- [XXX] my specific VIN wasnt...

NHTSA ODI report, 20231226

STEERING 5%

5% of complaints: steering — 2 distinct reports on file.

SAFETY TIMELINE

R 20171206 — air bags

Mercedes-Benz USA, LLC.

Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Campaign 17V627000 — check if this car was fixed

R 20190102 — air bags

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz CLA250, CLA250 4Matic, and CLA45 AMG 4Matic vehicles.

Remedy: MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began January 2, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120001.

Campaign 18V514000 — check if this car was fixed

R 20190405 — exterior lighting

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 CLA250 and CLA250 4MATIC vehicles. The tail lights and the side marker lights may flicker or fail, affecting the vehicle's visibility.

Remedy: MBUSA will notify owners, and dealers will replace the affected light bulb sockets, free of charge. The recall began April 5, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030009.

Campaign 19V131000 — check if this car was fixed

R 20200731 — air bags

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles.

Remedy: MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.

Campaign 19V892000 — check if this car was fixed

R 20210312 — communication, electrical system

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.

Campaign 21V058000 — check if this car was fixed

R 20210331 — communication

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350,...

Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021.

Campaign 21V072000 — check if this car was fixed

R 20210903 — structure

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020...

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge.

Campaign 21V197000 — check if this car was fixed

I 20210917 — EA (open)

Desiccated Air Bag Inflator Rupture

R 20220708 — communication, electrical system

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.

Campaign 22V365000 — check if this car was fixed

R 20240322 — structure

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024.

Campaign 23V854000 — check if this car was fixed

BUY-SMART CHECKLIST

2018 Mercedes-Benz CLA 250 — pre-purchase inspection

  • Test/inspect for electrical system issues (8 reports on file for this year).
  • Test/inspect for engine issues (6 reports on file for this year).
  • Test/inspect for air bags issues (6 reports on file for this year).
  • Verify recall 17V627000 (air bags) has been completed.
  • Verify recall 18V514000 (air bags) has been completed.
  • Verify recall 19V131000 (exterior lighting) has been completed.
  • Verify recall 19V892000 (air bags) has been completed.
  • Verify recall 21V058000 (communication, electrical system) has been completed.
  • Verify recall 21V072000 (communication) has been completed.
  • Verify recall 21V197000 (structure) has been completed.
  • Verify recall 22V365000 (communication, electrical system) has been completed.
  • Verify recall 23V854000 (structure) has been completed.

FAQ

Is the 2018 Mercedes-Benz CLA 250 reliable?

There isn't enough NHTSA complaint data on file yet to give this model year a verdict.

What are the most common problems with the 2018 Mercedes-Benz CLA 250?

The most-reported component is electrical system, accounting for 21% of complaints on file.

How many recalls does the 2018 Mercedes-Benz CLA 250 have?

9 recalls on file for this model year.

Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.