2004 Mercedes Benz C240
Only 16 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 16 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2001 | 8 |
| 2002 | 13 |
| 2003 | 20 |
| 2004 | 16 |
| 2005 | 30 |
| 2007 | 1 |
KNOWN PROBLEM AREAS
Only 16 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
4 of 16 total reports mention: visibility, most commonly citing windshield wiper/washer and sun/moon roof assembly.
Show complaint excerpts
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE.
NHTSA ODI report, 20200610
2004 MERCEDES C240 WITH SUNROOF AND OVERHEAD CONTROL PANEL. CUSTOMER STATES THAT AFTER THE CAR WAS SUPPOSED TO BE REPAIRED THE VEHICLE ACQUIRED OTHER PROBLEMS ALONG WITH A LOOSE SEAT THAT MOVES WHILE DRIVING.
NHTSA ODI report, 20070924
Also filed under SEATS and SERVICE BRAKES, HYDRAULIC
3 of 16 total reports mention: electrical system.
FIRE INJURYShow complaint excerpts
PASSENGER SEAT CAUGHT FIRE WHEN USING THE SEAT HEATER. FIRE PROTRUDED THROUGH THE SIDE SEAT PANEL AND BURNED DRIVER AND CLOTHING. THE DRIVER WAS OPERATING THE CAR FOR ABOUT 15 MINUTES ON A CITY STREET AND PULLED OFF THE ROAD TO EXTINGUISH THE FIRE.
NHTSA ODI report, 20161118
AFTER DRIVING 1 MILE FROM HOME, THE AIR CONDITIONED SYSTEM SUDDENLY SHUT OFF AND SMOKE STARTED TO COME OUT FROM THE DRIVER'S VENT INTO THE CABIN. I LEFT THE CAR UNINJURED AND CALLED 911.
NHTSA ODI report, 20140829
Also filed under UNKNOWN OR OTHER
3 of 16 total reports mention: service brakes, most commonly citing hydraulic.
2 of 16 total reports mention: seat belts.
2 of 16 total reports mention: power train.
SAFETY TIMELINE
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 19V918000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918.
Campaign 22V954000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 24V874000 — check if this car was fixed
BUY-SMART CHECKLIST
2004 Mercedes Benz C240 — pre-purchase inspection
- Test/inspect for visibility issues (4 reports on file for this year).
- Test/inspect for electrical system issues (3 reports on file for this year).
- Test/inspect for service brakes issues (3 reports on file for this year).
- Verify recall 19V918000 (visibility) has been completed.
- Verify recall 22V954000 (visibility) has been completed.
- Verify recall 24V874000 (visibility) has been completed.
FAQ
Is the 2004 Mercedes Benz C240 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2004 Mercedes Benz C240?
The most-reported component is visibility, accounting for 25% of complaints on file.
How many recalls does the 2004 Mercedes Benz C240 have?
3 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.