2014 Mercedes Benz B-Class Electric
Only 20 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 20 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2014 | 20 |
| 2015 | 25 |
| 2016 | 5 |
KNOWN PROBLEM AREAS
Only 20 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
10 of 20 total reports mention: power train.
Show complaint excerpts
The contact owns a 2014 Mercedes-Benz B-Class Electric Drive. The contact stated that after stopping at a stop sign, the vehicle lost motive power before the "Malfunction visit workshop" and "Stop switch engine off" messages were displayed.
NHTSA ODI report, 20231107
ON SEPTEMBER 20TH, 2018, THE CAR SUFFERED A SUDDEN AND ABRUPT CATASTROPHIC SHUT DOWN WHILE I WAS DRIVING MY SON TO SCHOOL.
NHTSA ODI report, 20181017
WHILE DRIVING, ON ANY ROAD AND ANY SPEED, THE VEHICLE GOES INTO NEUTRAL AND THE STOP SWITCH ENGINE OFF INDICATOR APPEARS. THIS REQUIRES ME TO PULL OVER TO THE SIDE OF THE ROAD, PLACE THE VEHICLE IN PARK AND TURN OFF THE IGNITION.
NHTSA ODI report, 20150713
7 of 20 total reports mention: electrical system.
Show complaint excerpts
I WAS CRUISING DOWN A PRETTY BUSY MAIN STREET. AS I WAS TRYING TO MANUEVER IN TRAFFIC, I SENSED THAT AS I WAS PRESSING ON THE GAS, THE CAR WAS UNRESPONSIVE. I LOOKED AT THE DASH AND NOTICED THE CAR HAD MOVED ITSELF INTO NEUTRAL.
NHTSA ODI report, 20150724
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ B-CLASS ELECTRIC. WHILE DRIVING 35 MPH, THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO STEER THE VEHICLE INTO A PARKING LOT.
NHTSA ODI report, 20150717
6 of 20 total reports mention: engine.
Show complaint excerpts
ON SEPTEMBER 20TH, 2018, THE CAR SUFFERED A SUDDEN AND ABRUPT CATASTROPHIC SHUT DOWN WHILE I WAS DRIVING MY SON TO SCHOOL.
NHTSA ODI report, 20181017
3 of 20 total reports mention: service brakes.
Show complaint excerpts
THIS IS AN ELECTRIC VEHICLE. WHEN SLOWING DOWN THE PADDLE SHIFTERS CAN BE USED TO PUT THE CAR IN 'D-' MODE, FOR MORE AGGRESSIVE ENGINE BRAKING. THIS INCREASES THE RATE OF DECL WITHOUT USING THE MECHANICAL BRAKES.
NHTSA ODI report, 20190225
2 of 20 total reports mention: fuel/propulsion system.
SAFETY TIMELINE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015.
Remedy: MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 15V655000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019.
Campaign 19V787000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
Pedestrian alert sounds
BUY-SMART CHECKLIST
2014 Mercedes Benz B-Class Electric — pre-purchase inspection
- Test/inspect for power train issues (10 reports on file for this year).
- Test/inspect for electrical system issues (7 reports on file for this year).
- Test/inspect for engine issues (6 reports on file for this year).
- Verify recall 15V655000 (electrical system) has been completed.
- Verify recall 19V787000 (communication) has been completed.
FAQ
Is the 2014 Mercedes Benz B-Class Electric reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2014 Mercedes Benz B-Class Electric?
The most-reported component is power train, accounting for 50% of complaints on file.
How many recalls does the 2014 Mercedes Benz B-Class Electric have?
2 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.