2004 Lincoln Navigator
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1997 | 0 |
| 1998 | 192 |
| 1999 | 132 |
| 2000 | 109 |
| 2001 | 81 |
| 2002 | 32 |
| 2003 | 127 |
| 2004 | 86 |
| 2005 | 48 |
| 2006 | 60 |
| 2007 | 45 |
| 2008 | 30 |
| 2009 | 10 |
| 2010 | 16 |
| 2011 | 9 |
| 2012 | 12 |
| 2013 | 14 |
| 2014 | 17 |
| 2015 | 21 |
| 2016 | 25 |
| 2017 | 31 |
| 2018 | 51 |
| 2019 | 77 |
| 2020 | 30 |
| 2021 | 31 |
| 2022 | 21 |
| 2023 | 6 |
| 2024 | 16 |
| 2025 | 11 |
| 2026 | 0 |
| 2027 | 0 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
29% of complaints: suspension — 25 distinct reports on file, most commonly citing front and air suspension system.
INJURY15% of complaints: air bags — 13 distinct reports on file, most commonly citing side/window and frontal.
CRASH INJURYShow complaint excerpts
WHILE DRIVING NORTH ON AR HWY 9 A FEW MILES SOUTH OF MALVERN, ARKANSAS WITH MY WIFE IN THE FRONT PASSENGER SEAT AND MY SON IN THE SECOND ROW DIRECTLY BEHIND ME, A LOUD BANG OCCURRED.
NHTSA ODI report, 20120727
Also filed under EXTERIOR LIGHTING and SEAT BELTS
CAR INVOLVED IN HIGH SPEED CRASH WITH STATIONARY OBJECT PASSENGER AIR BAG DEPLOYED DRIVERS AIR BAG DID NOT 2004 LINCOLN NAVIGATOR REPAIRS EXCEED 24000.00 INCLUDING FRAME WAS A DIRECT HIT DEAD CENTER OF VEHICLE BOTH AIR BAGS SHOULD HAVE GONE...
NHTSA ODI report, 20041210
WHILE DRIVING AT 45-50 MPH VEHICLE HYDROPLANED AND CRASHED DIRECTLY INTO A BRICK WALL. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DEALER WAS NOTIFIED. *AK
NHTSA ODI report, 20040730
13% of complaints: electrical system — 11 distinct reports on file, most commonly citing wiring.
FIREShow complaint excerpts
2004 FORD NAVIGATOR CAUGHT ON FIRE WHILE PARKED IN THE CARPORT.*MR PRIOR TO THE FIRE THE CONSUMER READ AND ARTICLE ABOUT FIRE OCCURRING IN LINCOLN NAVIGATOR DUE TO FAULTY CRUISE CONTROL SWITCH.
NHTSA ODI report, 20050503
12% of complaints: structure — 10 distinct reports on file, most commonly citing body and hinge and attachments.
9% of complaints: engine and engine cooling — 8 distinct reports on file, most commonly citing catalytic convertor and engine.
SAFETY TIMELINE
No recalls on file for this model year.
SPARK PLUG EJECTION FROM CYLINDER HEAD
BUY-SMART CHECKLIST
2004 Lincoln Navigator — pre-purchase inspection
- Test/inspect for suspension issues (25 reports on file for this year).
- Test/inspect for air bags issues (13 reports on file for this year).
- Test/inspect for electrical system issues (11 reports on file for this year).
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2004 Lincoln Navigator reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2004 Lincoln Navigator is rated "worse than typical".
What are the most common problems with the 2004 Lincoln Navigator?
The most-reported component is suspension, accounting for 29% of complaints on file.
How many recalls does the 2004 Lincoln Navigator have?
No recalls are on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.