2020 Lexus RX
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1999 | 35 |
| 2000 | 29 |
| 2001 | 19 |
| 2002 | 12 |
| 2003 | 4 |
| 2004 | 40 |
| 2005 | 27 |
| 2006 | 32 |
| 2007 | 58 |
| 2008 | 70 |
| 2009 | 34 |
| 2010 | 76 |
| 2011 | 29 |
| 2012 | 12 |
| 2013 | 18 |
| 2014 | 11 |
| 2015 | 20 |
| 2016 | 28 |
| 2017 | 47 |
| 2018 | 25 |
| 2019 | 34 |
| 2020 | 46 |
| 2021 | 69 |
| 2022 | 28 |
| 2023 | 59 |
| 2024 | 55 |
| 2025 | 18 |
| 2026 | 6 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
46% of complaints: air bags — 21 distinct reports on file.
CRASHShow complaint excerpts
I am submitting this correspondence to formally report a serious safety incident involving my 2020 Lexus RX 350 and to request a thorough investigation.
NHTSA ODI report, 20260216
The contact owns a 2020 Lexus RX. The contact stated while his wife and children were stopped in traffic, a vehicle had crashed into the rear of the contact's vehicle, which then caused a five-car chain reaction crash.
NHTSA ODI report, 20250521
Just after topping a hill on an Interstate Highway, both lanes of traffic ahead of us came to a sudden and complete stop.
NHTSA ODI report, 20210911
13% of complaints: forward collision avoidance — 6 distinct reports on file, most commonly citing warnings and automatic emergency braking.
CRASH11% of complaints: engine — 5 distinct reports on file.
CRASH INJURYShow complaint excerpts
Was driving into the garage (coasting) very slowly and as I was preparing to step on brake the car revved forward unsuspectedly - I have a video on my ring door bell and you can hear the engine then the squealing of the automatic braking system.
NHTSA ODI report, 20210822
Also filed under VEHICLE SPEED CONTROL
Timing cover oil leak
NHTSA ODI report, 20260821
9% of complaints: electrical system — 4 distinct reports on file.
CRASH INJURY9% of complaints: tires — 4 distinct reports on file, most commonly citing tread/belt.
SAFETY TIMELINE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022...
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024.
Campaign 23V865000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Lexus RX — pre-purchase inspection
- Test/inspect for air bags issues (21 reports on file for this year).
- Test/inspect for forward collision avoidance issues (6 reports on file for this year).
- Test/inspect for engine issues (5 reports on file for this year).
- Verify recall 23V865000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Lexus RX reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 Lexus RX is rated "typical".
What are the most common problems with the 2020 Lexus RX?
The most-reported component is air bags, accounting for 46% of complaints on file.
How many recalls does the 2020 Lexus RX have?
1 recall on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.