2024 Lexus NX
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2015 | 24 |
| 2016 | 15 |
| 2017 | 11 |
| 2018 | 15 |
| 2019 | 29 |
| 2020 | 17 |
| 2021 | 17 |
| 2022 | 25 |
| 2023 | 13 |
| 2024 | 38 |
| 2025 | 13 |
| 2026 | 1 |
KNOWN PROBLEM AREAS
32% of complaints: electrical system — 12 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
I was in a car accident on the freeway . I had just got onto the freeway so I couldnât have been going that fast . The brakes on this Lexus Nx [XXX] to say the least . Also the collision sensor and warning also are useless.
NHTSA ODI report, 20240313
11% of complaints: structure — 4 distinct reports on file.
8% of complaints: service brakes — 3 distinct reports on file.
CRASH INJURYShow complaint excerpts
I was in a car accident on the freeway . I had just got onto the freeway so I couldnât have been going that fast . The brakes on this Lexus Nx [XXX] to say the least . Also the collision sensor and warning also are useless.
NHTSA ODI report, 20240313
8% of complaints: power train — 3 distinct reports on file.
8% of complaints: latches/locks/linkages — 3 distinct reports on file.
CRASH INJURYSAFETY TIMELINE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles.
Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331.
Campaign 24V482000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly...
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331.
Campaign 25V040000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06.
Campaign 25V744000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331.
Campaign 26V162000 — check if this car was fixed
BUY-SMART CHECKLIST
2024 Lexus NX — pre-purchase inspection
- Test/inspect for electrical system issues (12 reports on file for this year).
- Test/inspect for structure issues (4 reports on file for this year).
- Test/inspect for service brakes issues (3 reports on file for this year).
- Verify recall 24V482000 (seats) has been completed.
- Verify recall 25V040000 (air bags, steering) has been completed.
- Verify recall 25V744000 (back over prevention) has been completed.
- Verify recall 26V162000 (back over prevention) has been completed.
FAQ
Is the 2024 Lexus NX reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2024 Lexus NX?
The most-reported component is electrical system, accounting for 32% of complaints on file.
How many recalls does the 2024 Lexus NX have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.