2024 Lexus NX
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 44
- Recalls
- 5
- Investigations
- 0
- Top problem
- Electrical system
Campaigns on file for 2024
None on file
45% of complaints
Complaints per year
2024: 44 complaints
View as data table
| Year | Complaints |
|---|---|
| 2015 | 26 |
| 2016 | 18 |
| 2017 | 11 |
| 2018 | 16 |
| 2019 | 30 |
| 2020 | 23 |
| 2021 | 17 |
| 2022 | 28 |
| 2023 | 16 |
| 2024 | 44 |
| 2025 | 18 |
| 2026 | 5 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
45% · 20 reportsMost commonly citing sensors and 12v/24v/48v battery.
Show complaint excerpts
I was in a car accident on the freeway . I had just got onto the freeway so I couldnât have been going that fast . The brakes on this Lexus Nx [XXX] to say the least . Also the collision sensor and warning also are useless.
NHTSA ODI report, 2024-03-13
Also filed under Forward collision avoidance and service brakes
After sitting all night -- Started the car which started normally. But the instrument gauge cluster remained totally black except for the warning symbols in test cycle. The infotainment screen started properly.
NHTSA ODI report, 2026-08-16
Driver gauge instrument screen does not illuminate upon starting vehicle and at times when driving. No MPH or other gauges display. This defect has occurred several times and is intermittent.
NHTSA ODI report, 2026-08-11
Structure
14% · 6 reportsMost commonly citing body.
Show complaint excerpts
DOOR LOCK SYSTEM FAILURE - LOCKOUT AND ENTRAPMENT HAZARD. In late xxx, during a single sub-zero weather event in the [XXX] area, the door lock system on this 2024 Lexus NX 450h+ failed on two separate occasions within the same week.
NHTSA ODI report, 2026-09-08
Forward collision avoidance
11% · 5 reportsMost commonly citing warnings and automatic emergency braking.
Service brakes
7% · 3 reportsPower train
7% · 3 reportsSafety timeline
5 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2025-02-14Seats24V482000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles.
Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331.
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2025-03-17Air bags, steering25V040000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly...
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331.
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2025-12-05Back over prevention25V744000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06.
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2026-05-15Back over prevention26V162000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331.
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Date not on fileElectrical system26V687000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Lexus NX250, NX350, NX350 Hybrid, and NX450h+ vehicles. The instrument panel cluster combination meter may fail to display certain warnings or indicators.
Remedy: Dealers will update the combination meter software, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 26LA10.
Buy-smart checklist
2024 Lexus NX — pre-purchase inspection
Inspect
- Electrical system: 20 reports on file for this year.
- Structure: 6 reports on file for this year.
- Forward collision avoidance: 5 reports on file for this year.
Verify these recalls were completed
- Recall 26V687000 · Electrical system
- Recall 24V482000 · Seats
- Recall 25V040000 · Air bags, steering
- Recall 25V744000 · Back over prevention
- Recall 26V162000 · Back over prevention
FAQ
- Is the 2024 Lexus NX reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2024 Lexus NX?
- The most-reported component is electrical system, accounting for 45% of complaints on file.
- How many recalls does the 2024 Lexus NX have?
- 5 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.