2020 Lexus ES
Only 17 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 17 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1996 | 1 |
| 1997 | 2 |
| 1998 | 1 |
| 1999 | 8 |
| 2000 | 6 |
| 2001 | 2 |
| 2002 | 27 |
| 2003 | 23 |
| 2004 | 16 |
| 2005 | 58 |
| 2006 | 12 |
| 2007 | 125 |
| 2008 | 68 |
| 2009 | 28 |
| 2010 | 40 |
| 2011 | 45 |
| 2012 | 30 |
| 2013 | 32 |
| 2014 | 3 |
| 2015 | 5 |
| 2016 | 8 |
| 2017 | 2 |
| 2018 | 5 |
| 2019 | 34 |
| 2020 | 17 |
| 2021 | 27 |
| 2022 | 8 |
| 2023 | 8 |
| 2024 | 9 |
| 2025 | 4 |
KNOWN PROBLEM AREAS
Only 17 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
8 of 17 total reports mention: air bags.
2 of 17 total reports mention: service brakes.
CRASH INJURYShow complaint excerpts
The contact owns a 2020 Lexus ES 350. The contact stated that while his father was driving at 35-37 MPH down a hill, he applied the brake pedal, but the brakes failed to respond. The contact continued to pump the brake pedal.
NHTSA ODI report, 20241205
1 of 17 total reports mentions: forward collision avoidance.
1 of 17 total reports mentions: forward collision avoidance.
1 of 17 total reports mentions: forward collision avoidance.
CRASHShow complaint excerpts
The contact owned a 2020 Lexus ES 350. The contact stated while the contact's wife was driving at an undisclosed speed, the vehicle independently pulled to the right. The contact's wife had no control of the steering wheel.
NHTSA ODI report, 20241101
SAFETY TIMELINE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022...
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024.
Campaign 23V865000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Lexus ES — pre-purchase inspection
- Test/inspect for air bags issues (8 reports on file for this year).
- Test/inspect for service brakes issues (2 reports on file for this year).
- Test/inspect for forward collision avoidance issues (1 reports on file for this year).
- Verify recall 23V865000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Lexus ES reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Lexus ES?
The most-reported component is air bags, accounting for 47% of complaints on file.
How many recalls does the 2020 Lexus ES have?
1 recall on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.