2025 Kia Sorento Phev
Only 5 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 5 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2022 | 21 |
| 2023 | 8 |
| 2024 | 2 |
| 2025 | 5 |
| 2026 | 0 |
KNOWN PROBLEM AREAS
Only 5 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
2 of 5 total reports mention: electrical system.
1 of 5 total reports mentions: power train.
CRASHShow complaint excerpts
On March 13, 2026, Friday, at about 3:00 pm, was driving XXX on US XXX toward the XXX stop and go traffic backup for several miles. Sun was behind direction of traffic flow. Temperature was low-mid 50s and road was dry and no rain or snow.
NHTSA ODI report, 20260322
1 of 5 total reports mentions: forward collision avoidance.
CRASHShow complaint excerpts
On March 13, 2026, Friday, at about 3:00 pm, was driving XXX on US XXX toward the XXX stop and go traffic backup for several miles. Sun was behind direction of traffic flow. Temperature was low-mid 50s and road was dry and no rain or snow.
NHTSA ODI report, 20260322
1 of 5 total reports mentions: forward collision avoidance.
CRASHShow complaint excerpts
On March 13, 2026, Friday, at about 3:00 pm, was driving XXX on US XXX toward the XXX stop and go traffic backup for several miles. Sun was behind direction of traffic flow. Temperature was low-mid 50s and road was dry and no rain or snow.
NHTSA ODI report, 20260322
1 of 5 total reports mentions: communication.
SAFETY TIMELINE
Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.
Remedy: Dealers will install a cover around the fuel line, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC328.
Campaign 24V920000 — check if this car was fixed
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights.
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Campaign 25V006000 — check if this car was fixed
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542.
Campaign 26V046000 — check if this car was fixed
BUY-SMART CHECKLIST
2025 Kia Sorento Phev — pre-purchase inspection
- Test/inspect for electrical system issues (2 reports on file for this year).
- Test/inspect for power train issues (1 reports on file for this year).
- Test/inspect for forward collision avoidance issues (1 reports on file for this year).
- Verify recall 24V920000 (fuel system, gasoline) has been completed.
- Verify recall 25V006000 (electrical system, exterior lighting) has been completed.
- Verify recall 26V046000 (electrical system) has been completed.
FAQ
Is the 2025 Kia Sorento Phev reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2025 Kia Sorento Phev?
The most-reported component is electrical system, accounting for 40% of complaints on file.
How many recalls does the 2025 Kia Sorento Phev have?
3 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.