2023 Kia Sorento Phev
Only 8 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 8 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 8
- Recalls
- 2
- Investigations
- 0
- Top problem
- —
Too few to rank
Campaigns on file for 2023
None on file
Not enough data
Complaints per year
2023: 8 complaints
View as data table
| Year | Complaints |
|---|---|
| 2022 | 22 |
| 2023 | 8 |
| 2024 | 2 |
| 2025 | 13 |
| 2026 | 0 |
Known problem areas
Only 8 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Engine
3 of 8 total reports mention: engine.
Electrical system
3 of 8 total reports mention: electrical system.
Wheels
1 of 8 total reports mentions: wheels.
Show complaint excerpts
The wheels provided with the new vehicle are not the correct wheels for the car. On page 639 of the owners manual: "2023 Sorento PHEV OM 10.pdf" Section 9 "Specifications, Consumer information and Reporting safety defects", page 6.
NHTSA ODI report, 2024-06-24
Vehicle speed control
1 of 8 total reports mentions: vehicle speed control.
Show complaint excerpts
We were driving on the highway at about 65 MPH. Without warning, the vehicle suddenly started to struggle and slowed to about 40 MPH.
NHTSA ODI report, 2023-08-28
Steering
1 of 8 total reports mentions: steering.
Show complaint excerpts
The contact owns a 2023 Kia Sorento. The contact stated that while operating the vehicle, there was an abnormal squeaking sound coming from the steering column. Additionally, the steering wheel felt tight while turning in either direction.
NHTSA ODI report, 2024-02-16
Safety timeline
2 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2023-07-27Trailer hitches22V703000 Kia America, Inc.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge.
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2023-10-27Back over prevention23V610000 Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles.
Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Buy-smart checklist
2023 Kia Sorento Phev — pre-purchase inspection
Inspect
- Engine: 3 reports on file for this year.
- Electrical system: 3 reports on file for this year.
- Wheels: 1 report on file for this year.
Verify these recalls were completed
- Recall 22V703000 · Trailer hitches
- Recall 23V610000 · Back over prevention
FAQ
- Is the 2023 Kia Sorento Phev reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2023 Kia Sorento Phev?
- The most-reported component is engine, accounting for 38% of complaints on file.
- How many recalls does the 2023 Kia Sorento Phev have?
- 2 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.